Electrical Service Technician (Townsville)

A.I.R Recruitment; Townsville City; Presencial; AUD 62.000 - 76.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Company car

Overtime + penalty rates

On call rates

Full-time permanent role

Career progression, training and dev

Descripción de la vacante

A.I.R Recruitment is seeking an Electrical Field Service Technician to service and maintain equipment across Townsville and the region. You will diagnose faults, perform maintenance, install and commission gear, and build strong customer relationships.

You must hold a Full Electrical License and a valid Driver's Licence, with on-call work including nights and weekends. A company car and career progression opportunities are provided.

Formación

• Must hold a Full Electrical License.
• Valid Driver's Licence.
• Extensive fault-finding experience.
• Service/industrial experience preferred.
• On-call availability nights/weekends/public holidays on a roster.

Responsabilidades

• Perform preventative and corrective maintenance on equipment at customer premises.
• Install and commission equipment under PM guidance.
• Complete paperwork accurately for invoicing and payment.
• Coach on-the-job to service technicians and provide feedback.
• Follow on-site safety procedures and customer policies.
• Take ownership to deliver exceptional customer service.
• Manage rolling stock to minimise losses and build customer relationships.

Conocimientos

Fault Finding

Customer Service

Problem Solving

Communication

Self-motivated

Educación

Full Electrical License

Herramientas

PDA (Handheld)

Descripción del empleo

• $45-$55 per hour + allowances
• Company car
• Opportunity for overtime + penalty rates
• On call rates
• Full-time permanent role
• Opportunity for career progression, training and development

Our client is a leader in the industry providing comprehensive maintenance and reactive services to large commercial, industrial and manufacturing food and beverage equipment across Australia. Due to growth, we are seeking an Electrical Field Service Technician to join their team in Townsville to conduct service and maintenance on equipment across the region, whilst developing and building relationships with customers.

The role:

• Carry out preventative and corrective Maintenance on equipment at customer’s premises, this involves being able to problem solve and diagnose faults with equipment.
• Carry out the Installation and Commissioning of equipment under the guidance of Project Management.
• Complete all required paperwork neatly and accurately to ensure that there are no delays with invoicing and payment from the customer.
• Conduct basic technical on the job coaching to service technicians and provide feedback throughout the process.
• Ensure that all customers on site procedures and observe all customers policies.
• Take ownership of the job and use your initiative to deliver an exceptional level of customer service.
• Ensure that rolling stock takes are undertaken to minimise stock losses.
• Foster relationships with both internal and external customers

What we’re looking for:

• Full Electrical License
• Valid Driver's license
• Extensive experience in Fault Finding
• Service Work Experience and/or industrial experience.
• Availability for On Call (nights, weekends, public holidays) on a rostered basis.
• Excellent customer service.
• Strong problem-solving ability
• Able and willing to use PDA (handheld computer).
• Excellent communication skills.
• Ability to work under pressure, balance the competing demands, work to deadlines.
• Proactive approach in all aspects of job.
• Ability to work with minimal supervision
• A highly motivated self-starter

Benefits:

• $45-$55 per hour + allowances
• Company car
• Opportunity for overtime + penalty rates
• On call rates
• Full-time permanent role
• Opportunity for career progression, training and development