Electrical Service Technician (Cairns)

A.I.R Recruitment; Cairns Regional; On-site; AUD 62,000 - 76,000; Full time

Benefits offered by this job

Company car

Overtime + penalty rates

On call rates

Full-time permanent role

Career progression, training and dev

Job summary

A.I.R Recruitment is seeking an Electrical Field Service Technician to join our client’s team in Cairns to perform service and maintenance on food and beverage equipment across the region.

Carry out maintenance, install and commission equipment, complete paperwork and deliver excellent customer service while building strong customer relationships. The role offers an hourly wage with allowances, overtime and on-call rates, and a clear path for career progression with training and development.

Qualifications

• Full Electrical License required.
• Valid Driver's license.
• Experience with fault finding.
• Service work or industrial experience preferred.
• On-call availability including nights and weekends.
• Excellent customer service and communication skills.
• Strong problem-solving abilities.
• Willingness to use a PDA.
• Ability to work under pressure and meet deadlines.

Responsibilities

• Carry out preventive and corrective maintenance on equipment at customer sites.
• Install and commission equipment under project management guidance.
• Complete paperwork neatly and accurately for invoicing and payment.
• Provide on-job coaching to service technicians and give feedback.
• Follow on-site procedures and customer policies.
• Take ownership of jobs and deliver high levels of customer service.
• Ensure stock checks are performed to minimise stock losses.
• Build and nurture relationships with internal and external customers.

Skills

Electrical license

Driver's license

Fault finding

Service experience

Industrial experience

On-call availability

Customer service

Problem solving

PDA use

Communication skills

Work under pressure

Self-starter

Job description

• Opportunity for overtime + penalty rates
• On call rates
• Opportunity for career progression, training and development

• $45-$55 per hour + allowances
• Company car
• Opportunity for overtime + penalty rates
• On call rates
• Full-time permanent role
• Opportunity for career progression, training and development

Our client is a leader in the industry providing comprehensive maintenance and reactive services to large commercial, industrial and manufacturing food and beverage equipment across Australia. Due to growth, we are seeking an Electrical Field Service Technician to join their team in Cairns to conduct service and maintenance on equipment across the region, whilst developing and building relationships with customers.

The role:

• Carry out preventative and corrective Maintenance on equipment at customer's premises, this involves being able to problem solve and diagnose faults with equipment.
• Carry out the Installation and Commissioning of equipment under the guidance of Project Management.
• Complete all required paperwork neatly and accurately to ensure that there are no delays with invoicing and payment from the customer.
• Conduct basic technical on the job coaching to service technicians and provide feedback throughout the process.
• Ensure that all customers on site procedures and observe all customers policies.
• Take ownership of the job and use your initiative to deliver an exceptional level of customer service.
• Ensure that rolling stock takes are undertaken to minimise stock losses.
• Foster relationships with both internal and external customers

What we're looking for:

• Full Electrical License
• Valid Driver's license
• Extensive experience in Fault Finding
• Service Work Experience and/or industrial experience.
• Availability for On Call (nights, weekends, public holidays) on a rostered basis.
• Excellent customer service.
• Strong problem-solving ability
• Able and willing to use PDA (handheld computer).
• Excellent communication skills.
• Ability to work under pressure, balance the competing demands, work to deadlines.
• Proactive approach in all aspects of job.
• Ability to work with minimal supervision
• A highly motivated self-starter

Benefits:

• $45-$55 per hour + allowances
• Company car
• Opportunity for overtime + penalty rates
• On call rates
• Full-time permanent role
• Opportunity for career progression, training and development

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