Elastic Platform Engineer - Secure Cloud & Observability

Showtime Consulting Pty Ltd; Canberra; Hybrid; AUD 120,000 - 180,000; Full time

Job summary

Showtime Consulting Pty Ltd in Australia seeks an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.

In this hands-on role, you will manage a customer-directed backlog, ensure the platform remains healthy and secure, and collaborate with cross-functional teams in a fast-paced ITIL-governed environment.

Qualifications

• Hands-on experience with Elastic Stack (Elasticsearch, Kibana, Logstash) and ECE preferred.
• Strong Linux administration and automation using Ansible and scripting.
• Experience with ITIL service management—incident, problem, change, and request.
• Ability to integrate data across enterprise sources and produce actionable insights.
• Excellent communication across technical and non-technical stakeholders.

Responsibilities

• Manage the customer-directed backlog across ITIL incident, problem, request, and change management.
• Perform Elastic Stack platform lifecycle activities: upgrades, patching, health checks, remediation.
• Build and maintain Logstash pipelines and onboard data sources.
• Design, build, and maintain Kibana dashboards, visualisations, and alerting for mission-critical systems.
• Automate operational tasks using Ansible and Linux scripting.
• Produce operational and executive reporting from high-volume logs and telemetry.
• Contribute to security, risk, and governance documentation with audit-ready outputs.

Skills

Elastic Stack

Linux

Ansible

ITIL

Data integration

Communication

Tools

Elasticsearch

Kibana

Logstash

ECE

Job description

Showtime Consulting Pty Ltd in Australia seeks an experienced Elastic Platform Engineer (Resident Engineer) to support the operation, sustainment, and continuous improvement of a complex Elastic (ELK) observability and search platform within a secure government program.

In this hands-on role, you will manage a customer-directed backlog, ensure the platform remains healthy and secure, and collaborate with cross-functional teams in a fast-paced ITIL-governed environment.