EL1 TechOne Business Analyst

SOS Recruitment; Canberra; On-site; AUD 98,000 - 139,000; Full time

Job summary

SOS Recruitment is seeking an EL1 TechOne Business Analyst for a Canberra-based federal government department's Finance Division. The role will analyze, support and enhance financial management systems including TechnologyOne and Expense8, with a focus on improving processes and user experience.

You will collaborate with stakeholders, document requirements, assist in upgrades, and develop user guidance and training.

Qualifications

• Experience as a Business Analyst in financial or government settings.
• Experience with TechnologyOne and/or Expense8 systems.
• Strong analytical, problem-solving, and documentation skills.
• Ability to engage stakeholders and communicate clearly.
• Attention to detail in a fast-paced environment.

Responsibilities

• Provide analysis and system support to stakeholders on financial systems (TechnologyOne and Expense8).
• Document business requirements, process improvements, and system enhancements with business areas.
• Assist in design, testing, and implementation of financial system upgrades.
• Develop clear user guidance, training materials, and procedural documentation.
• Deliver user training to enhance financial system capability.
• Collaborate with internal and external stakeholders to ensure system governance and reporting.
• Conduct research and analysis to support strategic financial system initiatives.

Skills

Business Analysis

Stakeholder Engagement

Documentation

Analytical Thinking

Communication Skills

Tools

TechnologyOne

Expense8

Job description

Position Title: EL1 TechOne Business Analyst

Contract Length: Approximately 11 months with potential to extend

Location: Canberra, ACT

Hourly Pay Rate: $86.09 per hour + super

Security Clearance/Requirements: Baseline Security Clearance Required

ABOUT THE ROLE

We are seeking a proactive and analytical professional to join a dynamic Finance Division within a large Federal Government Department. This position is part of the System Support and Transformation Team, responsible for delivering effective financial system outcomes and driving continuous improvement initiatives across the Department.

The successful candidate will play a key role in analysing, supporting, and enhancing the Department’s financial management systems (including TechnologyOne and Expense8), while collaborating with key stakeholders to streamline processes and improve user experience.

KEY RESPONSIBILITIES

• Provide high-quality advice, analysis, and system support to stakeholders across the Department in relation to financial systems, including TechnologyOne and Expense8.
• Work closely with business areas to identify and document business requirements, process enhancements, and system improvements.
• Assist in the design, testing, and implementation of financial system upgrades or enhancements.
• Develop and maintain clear user guidance, training materials, and procedural documentation.
• Support and deliver user training sessions to enhance financial system capability across the organisation.
• Collaborate with internal and external stakeholders to ensure effective system governance and reporting.
• Undertake research and analysis to support strategic financial system initiatives and best practice improvements.

SKILLS AND EXPERIENCE

• Demonstrated experience as a Business Analyst, preferably within financial or government environments.
• Experience working with TechnologyOne (TechOne) and/or Expense8 systems.
• Strong analytical, problem-solving, and documentation skills.
• Proven ability to engage and collaborate effectively with a range of stakeholders.
• Excellent written and verbal communication skills, including the ability to prepare clear business documentation, policies, and procedures.
• Strong attention to detail and the ability to work effectively in a complex, fast-paced environment.

ELIGIBILITY

• Australian Citizenship is essential.
• Baseline Security Clearance required.

SOS Recruitment is committed to workplace diversity and equity in employment. We encourage applications from Aboriginal and Torres Strait Islanders, people with disabilities, women, people with family responsibilities, people with diverse linguistic and cultural backgrounds, religious beliefs, and LGBTIQ+ people.