EL1 Content & Capability Lead

Davidson; Sydney; Hybrid; AUD 110,000 - 118,000; Full time

Benefits offered by this job

Hybrid work arrangements

Competitive hourly rate

12-month contract

Job summary

Davidson is partnering with a Federal Government agency to appoint an experienced Content & Capability Lead for a national program. The role focuses on turning complex policy and evidence into clear, accessible resources for frontline workers in sensitive environments.

You will lead the development of digital content, toolkits and learning resources, while managing governance, quality assurance and multiple projects with strict deadlines. Strong stakeholder engagement is essential.

Qualifications

• Experienced in content development, capability, knowledge management and learning design.
• Ability to translate policy, evidence and user needs into practical resources.
• Strong governance, QA and content lifecycle management skills.
• Excellent stakeholder engagement and project management.
• Experience with user-centred design, accessibility or co-design.
• Senior-level judgement and independence.

Responsibilities

• Develop and improve digital resources, toolkits, guides and learning materials.
• Translate complex policy and user needs into practical, easy-to-use content.
• Manage online resource libraries and digital knowledge products.
• Establish content governance, quality assurance and review cycles.
• Apply user-centred, accessible and co-design principles.
• Manage external vendors and creative service providers.
• Use feedback and insights to improve resources and identify needs.
• Lead multiple content and capability projects with competing priorities.

Skills

Content development

Knowledge management

Learning design

Project management

User-centred design

Accessibility

Co-design

Stakeholder engagement

Content governance

Tools

CMS platforms

Digital publishing platforms

Websites/learning environments

Job description

Turn complex information into resources people can actually use.

Davidson Executive & Talent is partnering with a Federal Government agency to appoint an experienced Content & Capability Lead to a meaningful national program supporting frontline services.

This is a hands-on EL1 role for someone who knows how to take complex policy, evidence and stakeholder needs and turn them into clear, accessible and practical resources.

You'll lead the development and continuous improvement of digital content, toolkits, learning resources and knowledge products used by frontline workers and organisations operating in complex and sensitive environments.

What you'll be doing

• Develop and improve digital resources, toolkits, guides, templates and learning materials
• Translate complex policy and user needs into practical, easy-to-use content
• Manage online resource libraries and digital knowledge products
• Establish content governance, quality assurance and review cycles
• Apply user-centred, accessible, trauma-informed and co-design principles
• Manage external vendors and creative service providers
• Use feedback, evaluation and user insights to improve resources and identify emerging needs
• Lead multiple content and capability projects through competing priorities and deadlines

The experience that matters

We're looking for someone with demonstrated experience across content development, capability, knowledge management, learning design or digital resource development.

You will also bring;

• Developing and managing knowledge resources, learning materials, toolkits or capability initiatives
• Strong content governance and lifecycle management capability
• The ability to turn complex information into clear, purposeful content for different audiences
• Strong stakeholder engagement and project management skills
• Experience with user-centred design, accessibility and/or co-design
• Confidence working independently and exercising sound judgement at a senior level

Experience across domestic, family and sexual violence, online safety, community services, education, training or government will be highly regarded. Experience with CMS platforms, digital publishing, websites or online learning environments will also be advantageous.

Important to know

The work may involve exposure to sensitive and potentially distressing subject matter, including domestic, family and sexual violence, online harm and technology-facilitated abuse. An understanding of trauma-informed practice and the ability to engage professionally with sensitive material will be important.

The opportunity

• $80.00-$86.00 per hour + super
• 12-month contract, with potential extension
• 37.5 hours per week
• Sydney-based with flexible hybrid working arrangements
• Meaningful national program supporting frontline services
• Opportunity to shape resources with practical, real-world application
• Anticipated commencement in late October 2026

Applicants must be Australian Citizens and hold a Baseline security clearance.