Content Designer

Chandler Macleod Group; Canberra; Hybrid; AUD 70,000 - 90,000; Full time

Job summary

Chandler Macleod Group is seeking an APS5 Content Designer to support a Federal Government client on an initial 12-month contract with a possible extension. The role focuses on accessible, user-centred online content across web platforms, ensuring clarity and compliance with government standards.

You will collaborate with policy teams, subject matter experts and service owners to transform complex information into simple, actionable content, while upholding GovCMS and WCAG guidelines.

Qualifications

• Experience writing and editing content in plain English.
• Knowledge of content design and user-centered design.
• Experience with GovCMS/Drupal CMS.
• Knowledge of AU Government Digital Service Standard and WCAG.
• Strong stakeholder engagement and communication skills.

Responsibilities

• Create, edit and publish digital content using CMSs including GovCMS.
• Develop clear, concise, user-focused content.
• Conduct content reviews and remediation for quality and consistency.
• Apply content design principles and digital standards.
• Collaborate with stakeholders to convert complex material into accessible content.
• Support content governance, publishing workflows and lifecycle management.
• Contribute to user research, usability testing and content improvements.
• Assist in information architecture and content structures to enhance UX.
• Ensure alignment with accessibility requirements and government standards.

Skills

Plain English writing

Content design principles

Stakeholder engagement

Accessibility WCAG knowledge

Multidisciplinary teamwork

Education

Communications / Journalism / Professional Writing

Tools

GovCMS/Drupal

Job description

Chandler Macleod is seeking a talented APS5 Content Designer to join a Federal Government client on an initial 12-month contract, with the possibility of a further 12-month extension.
This is an excellent opportunity for a digital content professional who is passionate about creating accessible, user-centred online experiences. You'll be responsible for developing and maintaining high-quality website content that helps users find information, understand services, and complete tasks with confidence.

Location

• Canberra ACT
• Sydney NSW
• Brisbane QLD

Contract Details

• Initial 12-month contract
• Potential 12-month extension
• Hybrid working arrangements
• 37.5 hours per week
• Estimated start: October 2026

About the Role

As a Content Designer, you will support the creation, maintenance, and continuous improvement of digital content across web and online communication channels. Working within a collaborative digital environment, you will partner with subject matter experts, policy teams, service owners, and technical specialists to design content that is clear, accessible, and focused on user needs.
You will play a key role in transforming complex information into simple, engaging content while ensuring compliance with Australian Government digital standards and accessibility requirements.

Key Responsibilities

• Create, edit and publish digital content using content management systems, including GovCMS.
• Develop clear, concise and user-focused content written in plain English.
• Conduct content reviews, audits and remediation activities to improve quality and consistency.
• Apply content design principles and best practice digital communication standards.
• Work closely with stakeholders to gather information and convert complex material into accessible content.
• Support website governance activities, publishing workflows and content lifecycle management.
• Contribute to user research, usability testing and content improvement initiatives.
• Assist in developing information architecture and content structures that improve the user experience.
• Ensure content aligns with accessibility requirements and government digital standards.

About You

To be successful in this role, you will demonstrate:

• Experience writing and editing clear, concise, audience-focused content in plain English.
• Understanding of content design, digital communications and user-centred design principles.
• Experience working with content management systems, preferably Drupal or GovCMS.
• Knowledge of the Australian Government Digital Service Standard, Style Manual and WCAG accessibility requirements.
• Strong stakeholder engagement and relationship management skills.
• Excellent written and verbal communication skills.
• Strong organisational skills with the ability to manage multiple priorities and deadlines.
• A collaborative approach and the ability to work effectively within multidisciplinary teams.

Highly Desirable

• Qualifications in Communications, Journalism, Professional Writing, Digital Media, Marketing, Public Relations or a related discipline.
• Experience using web analytics tools such as Google Analytics.
• Understanding of SEO principles and writing content for digital channels.
• Experience working in Agile or multidisciplinary digital delivery teams.

Security Requirements

• Must be able to obtain and maintain a Baseline Security Clearance.

We are committed to fostering a diverse workforce where everyone is welcome. We encourage applications from Aboriginal and Torres Strait Islander peoples, women, neurodiverse, people living with a disability and the LGBTIQA+ community.

You can read more about our commitment to diversity and inclusion at https://www.chandlermacleod.com/diversity-and-inclusion.