EIR Technical Specialist

NSW Health; Willoughby City Council; Hybrid; AUD 138,000 - 156,000; Full time

Benefits offered by this job

Hybrid work arrangement

Competitive salary plus super

Job summary

eHealth NSW is seeking an EIR Technical Specialist (Health Manager Level 3) to support enterprise imaging repositories and ensure reliable movement of medical images and reports. You will apply hands-on expertise in PACS, DICOM, HL7, Oracle queries and scripting, while engaging with Local Health Districts and project teams.

Hybrid role based in Chatswood with competitive salary, 12% superannuation and annual leave loading.

Qualifications

• Demonstrated experience in PACS administration and clinical imaging workflows.
• Experience supporting AWS environments.
• Experience with modern ICT delivery, including DevOps and Agile practices.
• Strong capability across systems integration, configuration management, testing, release and deployment.

Responsibilities

• Support and improve clinical imaging integrations across NSW Health, including PACS administration and DICOM workflow.
• Design, build, test and document integration components, scripts and interfaces.
• Configure storage and support patient-to-study reconciliation across imaging services.
• Contribute technical expertise to major initiatives like SDPR integration and cloud architecture.
• Collaborate with districts, engineers and project teams to manage risks and service outcomes.

Skills

PACS administration

DICOM workflow

HL7 messaging

AWS environments

DevOps

Agile methodologies

Systems integration

Scripting / automation

Tools

Oracle

Cloud architecture

Job description

EIR Technical Specialist (Health Manager Level 3)

Support critical medical imaging integrations across NSW Health, including PACS, DICOM and HL7 workflows, with hybrid flexibility.

• Permanent Full Time
• Hybrid flexibility for work-life balance | Chatswood
• Attractive salary, from $137,525 - $156,231 + 12% Super + 17.5% annual leave loading

Applications Close: 11:59pm, Tuesday 10 October 2026

As an EIR Technical Specialist in Clinical Repository Integration Services, you will help support the Enterprise Imaging Repository and the technical services that enable medical images and reports to move reliably across NSW Health. You will provide hands-on technical expertise across PACS administration, DICOM workflow, HL7 message processes, Oracle database queries, scripting for code customisation, cloud architecture and patient radiology workflows.

The role supports 18 Local Health Districts connected to the Enterprise Imaging Repository, cross-state image and report transfers, Telestroke services and a growing pipeline of integration and upgrade initiatives. You will also contribute technical consulting expertise to the Single Digital Patient Record integration program.

In this role, you will:

• Support and improve clinical imaging integrations, including PACS administration, DICOM workflow, patient radiology workflow support, incident investigation and resolution of service issues.
• Design, build, test and document integration components, scripts, code customisations, interfaces and technical changes aligned to DICOM, HL7 and service roadmaps.
• Configure application storage and support patient-to-study reconciliation processes across imaging services.
• Contribute technical expertise to major initiatives including SDPR integration, Oracle database queries and patching, cloud architecture, PACS/RIS integrations, software upgrades and service transitions.
• Work collaboratively with Local Health Districts, engineers and project teams to manage risks, dependencies, releases and service outcomes.
• Strengthen system security, resilience, stability and availability through monitoring, reporting, automation and continuous improvement.

Internally referred to as Engineer – Service Management (position description).

About You

You will bring a practical, service-focused approach to complex technical environments and be comfortable balancing operational priorities with project delivery. You communicate clearly, work well with diverse stakeholders and take ownership of issues through to resolution.

To be successful in this role, you will need:

• Demonstrated experience in a PACS administrator or similar clinical imaging technology role, with strong understanding of patient radiology workflows, DICOM workflow and HL7 message processes.
• Demonstrated experience supporting AWS environments.
• Experience with modern ICT delivery and operational practices, including DevOps and Agile ways of working.
• Strong capability across systems integration, configuration management, testing, release and deployment, incident management and problem management.
• Experience developing or maintaining scripts, code customisations, integration software services or automation, supported by clear technical documentation.
• Ability to analyse complex technical issues across Oracle databases, cloud architecture and imaging integrations, identify risks and dependencies, and develop practical recommendations that improve service reliability and interoperability.
• A collaborative and customer-focused style, with the ability to build effective relationships and manage competing priorities.

What We Offer

At eHealth NSW, our benefits are designed to provide you with the flexibility, growth and support when you need it. We provide:

• Hybrid and flexible working options to support balance and productivity
• Salary packaging to maximise your take-home pay
• Career development and learning opportunities to help you grow

As the digital centre of excellence for NSW Health, we design and deliver secure, scalable technology that supports patient care across the state, helping clinicians provide better healthcare, now and into the future.

Join eHealth NSW to create real-world impact, drive meaningful outcomes and support the health of millions every day. Learn more about us at eHealth NSW

To be eligible for this role you must have current Australian work rights (Australian citizen, permanent resident, New Zealand citizen with a current passport, or hold a valid visa with permission to work in Australia).