Education Support Officer

TAFE NSW; Newcastle; On-site; AUD 85,000 - 96,000; Full time

Job summary

TAFE NSW in Glendale is seeking an Education Support Officer (ESO) on a permanent full-time basis. The role provides essential administrative and educational support to the Electrotechnology section, preparing and organising learning materials, assessments and resources.

You will coordinate documents, assemble student workbooks, and be a key point of support for teachers, working with industry-experienced staff to deliver high-quality learning experiences.

Qualifications

• Certificate III in Electro Technology or equivalent qualification.
• Ability to understand learning materials and processes in the discipline.
• Strong interpersonal and communication skills with initiative and clarity.

Responsibilities

• Provide administrative and educational support to the Electrotechnology section.
• Prepare, format and organise student learning materials, assessments, and resources.
• Coordinate documents and assist with assembling student workbooks.
• Support teachers across the team.

Skills

Interpersonal skills

Communication skills

Initiative

Education

Certificate III in Electro Technology or above/equivalent

Job description

TAFE NSW: A career of life-changing impact

Education Support Officer

Location: Glendale

Permanent Full Time

$96,098 salary package - includes base salary ($84,666), plus employer's contribution to superannuation and annual leave loading

At TAFE NSW, we are dedicated to life-changing impact.

That’s why we offer world-class training and education that delivers the skills needed for the jobs of today and tomorrow.

Life-changing impact starts with an incredible team that sees their career as an opportunity to transform someone’s world. Whether that’s inspiring students, supporting each other, or helping our communities and industries flourish.

We live by TAFE NSW values: Customer First, Integrity, Collaboration, and Excellence. They define who we are, how we work and inspire our performance.

We invest in our people

At TAFE NSW, you will discover a diverse, dynamic, and collaborative environment, where you can innovate, create value, and do meaningful work.

We provide you with tools and ongoing training and professional development, health and wellbeing programs, and a variety of flexible working options.

About the role

Working within a team of Electrotechnology professionals, the ESO is supervised by the Head Teacher. The role is responsible for a range of activities which support learners and enhances the student learning experience.

In this role, you will provide essential administrative and educational support to the Electrotechnology section working across a range of digital systems to prepare, format and organise student learning materials, assessments and resources. You will coordinate documents, assist with assembling student workbooks, and be a key point of support for teachers across the team.

About you

You will bring with you a passion to make a sustained and meaningful impact on industry and learners when sharing your subject knowledge expertise from industry and an appropriate vocational qualification.

To be successful in this role you must possess:

• Certificate III in Electro Technology or above/equivalent.
• Ability to understand the content of the learning materials and the processes used in the discipline.
• High-level interpersonal and communication skills, including the ability to be proactive and show initiative and ability to explain ideas in a clear and concise manner.
• Commitment and ability to support learning in an adult environment and a demonstrated ability to motivate and encourage students.
• Ability to establish effective working relationships with people from a diverse range of backgrounds and to provide quality customer service as part of a broader team.
• Skills in the use of relevant information and communication technologies.

A career of life-changing impact awaits you.

Applications close 11.55pm AEDT Wednesday 25 November 2026.