Ecosystem Lead Business Analyst

UNSW International; Sydney; On-site; AUD 120,000 - 150,000; Full time

Benefits offered by this job

Flexible working options

Career development and leadership

17% flexible superannuation and leave

Job summary

UNSW is seeking an Ecosystem Lead Business Analyst to guide the design of the LMS ecosystem. You will lead a multidisciplinary team of analysts, partner with faculties and vendors, and deliver insights to drive strategic decisions that shape staff and student experiences.

This role sits in a 2-year fixed-term contract, based on a Kensington on-campus site with hybrid options. You will need tertiary qualifications or equivalent, plus extensive BA leadership.

Qualifications

• Tertiary qualification with extensive industry experience or equivalent
• Experience leading a team of business analysts
• Experience with university LMS/LTI integrations advantageous

Responsibilities

• Lead and coach a team of business analysts
• Partner with faculties and vendors to shape LMS ecosystem
• Provide insights and recommendations for executive decision-making
• Develop project plans, objectives and governance artefacts

Skills

Team leadership

LTI experience

Operating model design

Enterprise transformation

Stakeholder engagement

Executive governance

Analytical thinking

Communication

Time management

Education

Relevant tertiary qualification

Tools

Excel

PowerPoint

Word

Visio

Job description

University of New South Wales – Sydney NSW

20h ago , from University of New South Wales

Job no: 544385
Work type: Full Time
Location: Sydney, NSW
Categories: Analyst

• Employment Type: Full time (35 hours per week)
• Duration: 2 year Fixed Term Contract
• Location: Kensington, NSW (on-campus role, hybrid work arrangement)

About UNSW
UNSW isn't like other places you've worked. Yes, we're a large organisation with a diverse and talented community; a community doing extraordinary things. Together, we are driven to be thoughtful, practical, and purposeful in all we do. Taking this combined approach is what makes our work matter.

Why this project
UNSW is introducing a new Learning Management System (LMS), and you're invited to take part in reshaping the digital environment that will support teaching and learning for everyone.

This is more than a system implementation. The program integrates change, training, communications, and engagement to support staff and students through a thoughtfully designed transition. Guided by a human-centred design approach, we are aligning the LMS with Flex-Semester and curriculum changes as a connected and cohesive transformation.

Joining at this stage means becoming part of an exciting phase of delivery in helping shape how this transformation is experienced across the University. You’ll collaborate with an experienced, multidisciplinary team, working within a program that benefits from strong executive sponsorship, clear direction, and meaningful institutional impact.

Why this role

As the Ecosystem Lead Business Analyst, you’ll guide the design and direction of the University’s LMS ecosystem, influencing how systems, services and governance work together for students and staff. You’ll lead and coach a team of business analysts, partner with faculties and vendors, and provide the insights and recommendations that inform decisions at the highest levels.

Skills and Experience

To be successful in this role you will need:

• Relevant tertiary qualifications with extensive relevant industry experience or an equivalent level of knowledge gained through any other combination of education, training and/or experience, as well as experience in leading a team of business analysts
• Proven experience working with LTI’s within a university setting
• Proven experience in business analysis, operating model design, or enterprise transformation in complex organisations
• Proven advanced experience conducting operating model reviews, and the strategic development of project plans, objectives and documentation.
• Strong analytical and problem-solving skills and proven capacity to exercise initiative, flexibility and to be proactive in development of robust solutions to problems.
• Excellent consultation, influencing and negotiation skills and proven ability to engage effectively with diverse stakeholders to achieve successful outcomes.
• Demonstrated experience influencing executive decision-making, governance outcomes, investment prioritisation and strategic planning within large-scale transformation programs.
• Excellent organisational skills and attention to detail to create accurate reports and deliver on objectives.
• Demonstrated success in developing and maintaining excellent professional working relationships with stakeholders to develop trust and confidence in the program and its initiatives.
• Effective written and verbal communication skills with proven facilitation skills
• Advanced skills in the use of standard office toolsets including word processors, spreadsheets, drawing/diagramming tools (such as Excel, PowerPoint, Word and Viso).
• Strong time management and organisational skills to respond to changing priorities, manage multiple tasks and deliver according to project timeframes.
• Experience working in the higher education sector is desirable

Sponsorship is not available for this role; valid Australian working rights are required on application.

Benefits and Culture
People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Flexible working options
• Career development and leadership opportunities
• 17% flexible superannuation contributions and additional leave loading payments
• Additional leave over the Christmas period
• Discounts and entitlements across retail, education, and fitness providers

For further details on the benefits, please visithttps://www.jobs.unsw.edu.au/lifestyle-benefits

Pre-Employment Checks
As part of our recruitment process, candidates may be required to undergo pre-employment screening, including qualification verification, reference checks, right-to-work verification, and criminal history screening where relevant to the role.

UNSW is committed to equity, diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disability, members of the LGBTIQ+ community, and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.