Change Analyst

University-of-New-South-Wales; Sydney; On-site; AUD 119,000 - 146,000; Full time

Benefits offered by this job

Additional 3 days leave during Decfest

Discount on UNSW courses

Flexible 17% Superannuation

Salary sacrifice

Job summary

UNSW International is seeking a Change Analyst to drive end-to-end change management and business readiness across people, processes, technology, and policy. You will translate solution requirements into impacts, prepare stakeholders, and ensure new ways of working are adopted smoothly.

Reporting to the Head of Change & Business Readiness, you will mentor change contributors and maintain high quality across initiatives while collaborating with multiple teams including ERP and service

Qualifications

• Experience leading organisational change across complex projects.
• Ability to independently assess change and readiness and drive adoption.
• Strong analytical and problem-solving skills with MS Office and related tools.
• Excellent facilitation and communication skills with diverse stakeholders.
• Proven stakeholder management and ability to influence outcomes.

Responsibilities

• Lead end-to-end change impact and readiness assessments with risks and recommendations.
• Develop and execute integrated change and communication plans, including PowerPoint presentations.
• Design and deliver targeted training, capability uplift, and support models.
• Facilitate stakeholder workshops and align cross-functional teams; support UAT.
• Track adoption metrics and embed new ways of working into operations.
• Champion safety, values and risk management within scope.

Skills

Change management

Stakeholder engagement

PowerPoint

Analytical skills

Communication

Education

Bachelor's degree in a related field

Tools

ERP systems

Web content management systems

Job description

• Employment Type: Full Time, 35 hours per week, Fixed Term 2-year contract.
• Remuneration: Level 8 - from $132,445 plus 17% superannuation and leave loading
• Location: Kensington with transition to newly renovated office at our Randwick campus, anticipated for October 2026

About UNSW

At UNSW, we pride ourselves on being a workplace where the best people come to do their best work. We aspire to be Australia’s global university, improving and transforming lives through excellence in research, outstanding education and a commitment to advancing a just society.

About the Role

The Change Analyst drives end-to-end change management and business readiness across people, processes, technology, and policy. Working alongside project leads, BAU teams, and executives, this role translates solution requirements into clear impacts, prepares stakeholders, and ensures new ways of working are smoothly adopted. Additionally, the role sets practice standards, mentors change contributors and maintains high quality across all change initiatives.

This position reports to the Head of Change & Business Readiness and collaborates with Change Analysts, Business analysts, Change Managers, Project Leads, Product Owners, and Business Sponsors.

Responsibilities

• Lead end-to-end change impact and readiness assessments, identifying risks, dependencies, and actionable recommendations to inform transition decisions.
• Develop and execute integrated change and communication plans, proactively adjusting strategy as project scope, timelines, or priorities evolve. This includes preparing clear, visually compelling presentations using Microsoft PowerPoint.
• Design and deliver targeted training, capability uplift, and support models to equip teams and ensure long-term solution adoption.
• Facilitate stakeholder workshops, drive cross-functional alignment, and support User Acceptance Testing (UAT) to validate solution readiness.
• Track adoption metrics, feedback, and behavioural indicators to target interventions and embed new ways of working into standard operations.
• Champion safety, organisational values, and risk management by proactively controlling physical and psychosocial hazards within your scope.

About You

• Demonstrated experience in organisational change management complex, multi-disciplinary initiatives across the full project lifecycle.
• Proven ability to independently conduct change and business readiness assessments, execute integrated change plans, and drive measurable adoption.
• Strong analytical, time management, and problem-solving skills, with advanced proficiency in standard office tools and web content management systems.
• Exceptional facilitation and communication skills, with the ability to build cross-functional relationships, engage diverse stakeholders, and translate technical concepts for end users.
• Demonstrated stakeholder management skills, including the ability to identify and analyse stakeholders, build trusted relationships, influence outcomes, manage differing perspectives, and maintain engagement through complex change.
• Strong presentation skills, with demonstrated ability to develop polished, audience-focused Microsoft PowerPoint presentations and confidently present complex information to executive, technical, and business audiences.
• Previous ERP finance or Service Management experience preferred
• Track record in designing and rolling out targeted training strategies, e-learning content, and ongoing support models.
• Commitment to organisational values, policies, and health and safety responsibilities, including managing both physical and psychosocial workplace risks.

For further information on the role & responsibilities, please refer to the Position Description.

Please note: Sponsorship is not available for this role, valid Australian working rights are required on application.

UNSW Benefits and Culture:

People are at the core of everything we do. We recognise it is the contributions of our staff who make UNSW one of the best universities in Australia and the world. Our benefits include:

• Additional 3 days leave during December festive period.
• Up to 50% discount on UNSW courses
• Flexible 17% Superannuation contributions, additional leave-loading payments and salary sacrifice.
• Discounts and entitlements (retail, education, fitness passport)

UNSW is committed to equity diversity and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged. UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

Pre-Employment Checks

Aligned with UNSW’s focus on cultivating a workplace defined by safety, ethical conduct, and strong integrity preferred candidates will be required to participate in a combination of pre-employment checks relevant to the role they have applied for.

These pre-employment checks may include a combination of some of the following checks:-

• National and International Criminal history checks
• Entitlement to work and ID checks
• Working With Children Checks
• Completion of a Gender-Based Violence Prevention Declaration
• Verification of relevant qualifications
• Verification of relevant professional membership
• Employment history and reference checks
• Financial responsibility assessments/checks.
• Medical Checks and Assessments

Compliance with the necessary combination of these checks is a condition of employment at UNSW.

Advertised: 28 Oct 2026 AUS Eastern Daylight Time
Applications close: 15 Nov 2026 AUS Eastern Daylight Time