eCommerce Specialist

Tiffany & Co; Sydney; In loco; AUD 90.000 - 120.000; Tempo pieno

Vantaggi offerti da questo lavoro

Employee merchandise benefits

Milestone gifts

Wellbeing program

Volunteering program

Descrizione del lavoro

Tiffany & Co. in Sydney is seeking an experienced eCommerce Specialist to drive digital growth for our luxury brand.

You will manage performance media, optimize content and merchandising, and collaborate with global teams to deliver exceptional online customer experiences. The role requires 3–5 years in performance digital media, hands-on with Google Ads and affiliates, CMS experience (AEM), and strong cross-functional collaboration.

Competenze

• 3–5 years of experience in performance digital media.
• Hands-on experience with Google Ads, Affiliates, and other search platforms.
• Good understanding of omni-channel customer management across website and in store.
• Experience supporting merchandising activities (product grids, category maintenance, on-site discovery improvements).
• Experience with project management tools (Jira, Asana, Trello or similar).
• CMS familiarity (Adobe Experience Manager).
• Commercial mindset and team contributor.
• Able to thrive in a fast-paced environment with multiple stakeholders and shifting priorities.
• Strong communication and collaboration skills; coordinate across regional and local teams.

Mansioni

• Manage Paid Search and Paid Social budgets to maximize visibility and ROAS.
• Develop affiliate strategies and referral marketing to drive traffic from new customer sources.
• Review performance of traffic-driving digital channels with Google, Communications, and agency teams.
• Optimize website content and visual merchandising following global guidelines and local moments.
• Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand.
• Optimize category and product grids (sorting, curation, and hygiene) to improve discoverability and conversion.
• Coordinate product badges, align on-site assortment with campaign priorities, and report on performance metrics.
• Coordinate day-to-day site content updates, localization QA, and global content author briefings.
• Execute A/B testing campaigns, customer journey optimization, and personalization strategies.
• Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com.
• Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices.

Conoscenze

Performance digital media

Omnichannel customer management

Collaboration

Communication

Commercial mindset

Fast-paced environment adaptability

Strumenti

Google Ads

Affiliates

Adobe Experience Manager (AEM)

Jira

Asana

Trello

Descrizione del lavoro

Tiffany & Co. have defined luxury-style, the exemplary innovators renowned for the world’s most exquisite designs.

From our designs to our people, we dare to push the boundaries of what is possible – what in our imaginations could possibly exist within the Blue Box? It's this ingenuity and creativity that has made Tiffany & Co. the world’s most recognizable luxury brand.

Are you passionate about driving digital growth and online customer experiences? Do you thrive in a data-driven environment where performance media, analytics, and strategic execution come together? Are you looking for an opportunity to further your career within digital marketing at a world-leading luxury brand?

An opportunity has arisen for an experienced eCommerce Specialist to join our Omnichannel team in Sydney, CBD.

As an eCommerce Specialist, you will:

• Manage Paid Search and Paid Social budgets to maximize visibility and return on ad spend.
• Develop affiliate strategies and referral marketing to drive traffic from new customer sources.
• Review performance of traffic-driving digital channels with Google, Communications, and agency teams.
• Optimize website content and visual merchandising following global guidelines and local moments.
• Manage local EDM creation, audience targeting, and campaign execution for Australia and New Zealand.
• Optimize category and product grids (sorting, curation, and hygiene) to improve discoverability and conversion.
• Coordinate product badges, align on-site assortment with campaign priorities, and report on performance metrics.
• Coordinate day-to-day site content updates, localization QA, and global content author briefings.
• Execute A/B testing campaigns, customer journey optimization, and personalization strategies.
• Contribute to the omnichannel roadmap, mobile redesign, and site feature evolutions on Tiffany.com.
• Collaborate with global teams and stakeholders to prioritize digital projects and research industry best practices.

To be successful in this role, you will:

• Minimum of 3-5 years of experience in performance digital media.
• Deep hands-on experience working with Google Ads, Affiliates and other search platforms is essential.
• Good understanding of omni-channel customer management across website, and in store.
• Experience supportinge-merchandisingactivities (product grids, category maintenance, on-site discovery improvements).
• Experience with project management tools (e.g., Jira, Asana, Trello or similar).
• Hands-on familiarity with content management systems and authoring tools (e.g.,Adobe Experience Manager (AEM)).
• Commercial mindset and team contributor
• Comfortable working in a fast-paced environment with multiple stakeholders and shifting priorities.
• Strong communication and collaboration skills; able to coordinate across regional and local teams.

Why Tiffany?

Generous salary, employee merchandise benefits and milestone gifts.

• High performing, caring, fun and dynamic team.
• Culture focused on collaboration, innovation, wellbeing and growth.
• Endless career opportunities with the world's largest luxury group - LVMH!
• Never-ending training and individual up-skilling opportunities.
• Great mentoring from highly experienced management team.
• Global opportunities for networking and cross-collaboration.
• Wellbeing and Charitable Giving/Volunteering Program.
• A vibrant, positive and socially connected team environment.