Ecommerce Manager - 12 month Contract

KIVARI; Sydney; On-site; AUD 85,000 - 120,000; Full time

Benefits offered by this job

Clothing allowance

Rosebery head office

12 month fixed-term contract

Growth opportunities

Job summary

KIVARI, a Sydney-based fashion brand, seeks an Ecommerce Operator to drive trading across AU and ROW sites. You will focus on conversion, CRO, analytics and multi-market merchandising, including US markets where applicable, using Shopify and Shopify Markets.

The role requires hands-on management of pricing, currencies and cross-border shipping while collaborating with planning and marketing teams. With 4+ years in ecommerce trading, you will deliver site improvements, lead launches, and optimise

Qualifications

• 4+ years in ecommerce trading or management with a fashion/retail focus.
• Experience managing multiple websites across international markets,US preferred.
• Strong understanding of Shopify, CRO, SEO and analytics.
• Hands-on GA4 experience and data-driven decision making.
• Commercial mindset with ability to balance creativity and data.

Responsibilities

• Trade KIVARI AU & ROW sites to hit sales and profit targets.
• Improve conversion rate and KPIs like ATV and UPT.
• Execute promotional and seasonal strategies with marketing calendar.
• Implement CRO initiatives and use analytics to optimise performance.
• Merchandise products based on stock, sell-through, and markdowns.
• Lead new product launches and onsite merchandising.
• Leverage AI-personalisation and search by market and segment.
• Optimise international site configuration: pricing, duties, currency.
• Deliver weekly sales and monthly performance reports with insights.
• Drive AI efficiencies through reporting automation.

Skills

Ecommerce trading

CRO

Shopify

SEO & analytics

GA4

Multi-site / international

Cross-border shipping

Multi-currency trading

Stakeholder management

Tools

Shopify

GA4

Shopify Markets

Analytics tools

Job description

KIVARI is a Sydney-based fashion brand founded in 2014, known for the ultimate trifecta of style, strength and confidence. All of our products are designed by our talented team in Australia, crafted with sustainability in mind and materials sourced from across the world. Our timeless designs are inspired by a passion for travel and a deep connection to the ocean.

For us, community comes first, we are committed to quality always and fostering a warm environment where creativity thrives and we provide the opportunity for you to evolve with us as our brand grows across the globe.

About You

You are a commercially minded, trade-focused Ecommerce Operator with proven experience trading websites day to day against sales and profit targets, with a demonstrable record of improving conversion rate. Innovative and an AI mindset, you lead with a strategic approach to conversion and optimisation possessing strong CRO capability with hands-serve insights and identify optimisation opportunities across the full customer journey.

You have multi-site and international experience, having managed multiple websites or markets, ideally including the US, with working knowledge of Shopify Markets, cross-border shipping and multi-currency trading.

Responsibilities include but are not limited to:

• Trade KIVARI AU & ROW websites to achieve sales and profit targets.
• Increase site performance through improved conversion rate, and growth across KPIs including ATV and UPT.
• Execute promotional and seasonal strategies in line with the marketing calendar.
• Implement CRO initiatives and leverage analytics to optimise site performance.
• Merchandise product in line with stock position, sell-through and markdown strategy, partnering with Planning on ranging and depth decisions.
• Lead new product launches and manage onsite merchandising to maximise conversion, cross-sell, and upsell opportunities.
• Leverage AI-driven personalisation and search to tailor the experience by market and customer segment.
• Optimise for generative engine visibility (GEO), ensuring KIVARI's products and content are discoverable and accurately represented across AI search experiences including AI Overviews, ChatGPT and LLM-driven discovery, alongside traditional SEO.
• Own international site configuration including pricing, duties and currency presentation across international markets.
• Deliver weekly sales and monthly website performance reports, providing clear analysis and actionable recommendations for improvement.
• Drive AI efficiencies through reporting, automating and scheduling reports.
• Live and embody KIVARI's values: Community First, Quality Always, Embrace the Journey and Always Evolving.

Qualifications:

• 4+ years in ecommerce trading or management roles, ideally in fashion or retail, with a demonstrable record of improving conversion rate.
• Experience managing multiple websites across international markets is required, with US market experience highly regarded.
• Strong understanding of Shopify, CRO, SEO, analytics, and digital merchandising.
• Strong analytical capability with hands-serve GA4 experience.
• Experience with international ecommerce including Shopify Markets, cross-border shipping and multi-currency trading.
• Commercial mindset with the ability to balance creativity and data-led decisions.
• Ability to build strong relationships and partner up with internal and external stakeholders.
• Clear and effective communication.
• High level of integrity and commitment to customer satisfaction.

What We Offer:

• A creative, collaborative environment: Join a team that values innovation and teamwork, where your contributions will help shape the future of our brand.
• Growth opportunities: KIVARI is a rapidly growing brand, and we are committed to helping you develop your skills and progress in your career.
• This role will be based at our new Rosebery Head Office.
• Sustainability commitment: Play a role in shaping a brand that reflects our commitment to sustainability, creating a positive impact on both our community and the environment.
• Competitive salary and benefits package including a generous clothing allowance.
• This is a 12 month fixed term contract.

We will not be engaging with recruitment agencies for this role, and we will only be considering direct applicants.

KIVARI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

All applications will be treated with the strictest confidence.