Ecommerce Assistant

Nine West; Melbourne; On-site; AUD 50,000 - 75,000; Full time

Benefits offered by this job

Staff discount

Birthday leave

Puppy Fridays

Job summary

Nine West is expanding its digital business in Melbourne and seeks an Ecommerce Assistant to support end-to-end online product lifecycle, merchandising, and promotions across multiple websites. You will work with internal teams on stock, imagery, copy, pricing and campaigns to optimise conversions.

The role requires strong attention to detail, organisational skills, and the ability to manage multiple deadlines in a fast-paced retail environment.

Qualifications

• Experience in ecommerce, digital marketing or online merchandising.
• Strong attention to detail and organisational skills.
• Ability to manage multiple deadlines in a fast-paced retail environment.
• Strong written communication for product or marketing copy.
• Commercial awareness and interest in ecommerce trends.
• Positive, proactive team player with a willingness to learn.

Responsibilities

• Manage weekly product launches and the end-to-end online product lifecycle.
• Coordinate ecommerce photography, product samples and creative briefs.
• Create and maintain engaging product copy, imagery, categorisation, pricing and promotional content.
• Manage website and marketplace merchandising, ensuring content is accurate and optimised for conversion.
• Support the planning and execution of digital promotions and email campaigns.
• Work with internal teams on stock availability, replenishment and product launches.
• Monitor competitor ecommerce, digital marketing, pricing and promotional activity.
• Identify and communicate website or technical issues promptly.

Skills

Ecommerce

Digital marketing

Online merchandising

Copywriting

Content management

Team collaboration

Job description

Ecommerce Assistant

About Nine West

Established in 1978, the Nine West brand took its name from its founding address at 9 West, 57th Street in New York City. Today, with over 40 stores across Australia, Nine West is recognised for delivering on-trend footwear and accessories, exceptional customer service, and an inspiring shopping experience.

As part of our growing digital business, you'll also support a portfolio of leading footwear brands, working across multiple ecommerce websites and online marketplaces.

Key Responsibilities

• Manage weekly product launches and the end-to-end online product lifecycle.
• Coordinate ecommerce photography, product samples and creative briefs.
• Create and maintain engaging product copy, imagery, categorisation, pricing and promotional content.
• Manage website and marketplace merchandising, ensuring content is accurate and optimised for conversion.
• Support the planning and execution of digital promotions and email campaigns.
• Work with internal teams on stock availability, replenishment and product launches.
• Monitor competitor ecommerce, digital marketing, pricing and promotional activity.
• Identify and communicate website or technical issues promptly.

Skills & Experience

• Previous experience in ecommerce, digital marketing, online merchandising or a similar role.
• Strong attention to detail with excellent organisational and time management skills.
• Ability to manage multiple deadlines in a fast-paced retail environment.
• Strong written communication skills with experience writing product or marketing copy.
• Commercial awareness and interest in ecommerce trends and customer behaviour.
• Positive attitude, team player mentality and willingness to learn

Working at Nine West

• 40% staff discount on all new product.
• Paid birthday leave.
• Puppy Fridays!