A consulting firm is seeking an experienced Microsoft Dynamics CRM Functional Lead to oversee the design, implementation, and optimisation of CRM solutions. The ideal candidate has over 7 years of experience in CRM roles, excellent communication skills, and the ability to lead projects effectively. This full-time role offers the opportunity to work in a mid-senior level capacity within the IT services and consulting industry.
Qualifications
7+ years of experience in functional roles with Microsoft Dynamics CRM / Dynamics 365 CE.
Proven ability to lead CRM implementation and upgrade projects.
Experience creating functional design documents and training materials.
Responsibilities
Lead delivery of Microsoft Dynamics CRM projects from start to finish.
Conduct workshops to gather and document requirements.
Configure Dynamics CRM modules and define business process flows.
Skills
Experience in Microsoft Dynamics CRM / Dynamics 365 CE
Stakeholder management
Problem-solving abilities
Communication skills
Leadership skills
Tools
Microsoft Dynamics 365
Power Platform
Job description
A consulting firm is seeking an experienced Microsoft Dynamics CRM Functional Lead to oversee the design, implementation, and optimisation of CRM solutions. The ideal candidate has over 7 years of experience in CRM roles, excellent communication skills, and the ability to lead projects effectively. This full-time role offers the opportunity to work in a mid-senior level capacity within the IT services and consulting industry.