Dynamic Sales Admin for Timber & Customer Care

AKD Softwoods; Caboolture; On-site; AUD 55,000 - 65,000; Full time

Job summary

AKD Softwoods in Caboolture, Australia, is seeking a Client & Sales Administration professional to join the sales team. Reporting to the Queensland Sales and Service Manager, you will interact with customers daily, handle orders, and support pricing, product mix and marketing efforts.

The role requires keen attention to detail, strong organizational and communication skills, and the ability to work both autonomously and as part of a team.

Qualifications

• Experience in an administration and/or customer-focused role.
• Engaging communication and customer service relations (written and verbal)
• Sound computing skills
• Thrives in an engaging and dynamic environment

Responsibilities

• Execute sales in accordance with agreed sales plans and approved pricing
• Effective internal communications of market trends and customer’s issues
• Work delivered accurately on time and in full, so client is satisfied
• Manage client expectations, escalating areas of concern
• Maintain thorough understanding of production process and how this relates to product sales, demands and value
• Regular customer contact
• Initiate, maintain and enhance customer relationships
• Customer Relationship Management Program - maintenance and contribution to
• Maintain solid professional relationships
• Thorough understanding of customer’s business and needs
• Enter sales orders
• Maintain and store all required sales/dispatch documentation for each transaction
• Input credits into system in accordance with procedure
• Sales and customer reporting

Skills

Administrative support

Customer service

Communication skills

Computing skills

Detail oriented

Tools

CRM software

Job description

AKD Softwoods in Caboolture, Australia, is seeking a Client & Sales Administration professional to join the sales team. Reporting to the Queensland Sales and Service Manager, you will interact with customers daily, handle orders, and support pricing, product mix and marketing efforts.

The role requires keen attention to detail, strong organizational and communication skills, and the ability to work both autonomously and as part of a team.