Dynamic F&B Team Leader — Growth & Leadership

Bankstown Sports Club; Sydney; On-site; AUD 65,000 - 80,000; Full time

Benefits offered by this job

Above-award conditions

Daily meal allowance

Provided uniform

Free underground parking

Job summary

Bankstown Sports Club's Greenfield Station Bistro is seeking a Food & Beverage Team Leader to guide our front-of-house team and deliver outstanding guest experiences. Reporting to the Food & Beverage Manager, this hands-on leadership role blends operational excellence with people leadership across service periods.

You will lead shifts, coach staff, maintain service standards and venue presentation, while supporting rostering and planning.

Qualifications

• Experience leading front-of-house in fast-paced venues.
• Proven leadership skills with ability to motivate teams.
• Passion for hospitality and guest experience.
• Confidence leading during busy service periods.
• Excellent communication and interpersonal skills.
• Hands-on, proactive approach with attention to detail.
• Experience in high-volume hospitality environments.
• Current RSA, RCG and NSW Competency Card.

Responsibilities

• Lead and support daily front‑of‑house operations during service
• Coach, mentor and develop team members to achieve their potential
• Drive exceptional customer service and guest satisfaction
• Ensure venue presentation, cleanliness and service standards are consistently maintained
• Support rostering, shift deployment and operational planning
• Handle guest feedback and service recovery with professionalism and confidence
• Foster a positive, engaged and high‑performing team culture
• Ensure compliance with RSA, RCG, WHS and operational procedures

Job description

Bankstown Sports Club's Greenfield Station Bistro is seeking a Food & Beverage Team Leader to guide our front-of-house team and deliver outstanding guest experiences. Reporting to the Food & Beverage Manager, this hands-on leadership role blends operational excellence with people leadership across service periods.

You will lead shifts, coach staff, maintain service standards and venue presentation, while supporting rostering and planning.