Dynamic Casual Level 3 Security Officer | Patrol & CCTV

SECOM; Canberra; On-site; AUD 34,000 - 48,000; Full time

Benefits offered by this job

Dynamic team culture

Established professional security team

Job summary

Secom Australia is seeking casual Level 3 Security Officers in Canberra to provide professional security presence and customer service at client sites. The role involves monitoring CCTV and access control, conducting patrols, and reporting hazards or incidents with a focus on safety and client liaison.

Applicants should have a current ACT Security Licence Class 1A, First Aid and CPR, a valid driver's licence, and checks such as Working with Vulnerable People/Children and Police Check.

Qualifications

• Australian Citizen or Permanent Resident with rights to work in Australia.
• Current ACT Security Licence Class 1A minimum.
• Current First Aid Certification and CPR.
• Full Driver's Licence.
• Working with Vulnerable People / Children Check, or ability to obtain.
• Current Police Check (within last 3 months) or ability to obtain.
• Capacity to work a 5/2 roster.
• Elevated customer service skills.
• Experience in EACS Pass Production.
• Previous security experience required.
• Two references required.
• Applications from agencies will not be considered.

Responsibilities

• Maintain a professional, highly visible security presence while delivering proactive customer service and assistance to client staff, visitors, contractors and other building occupants.
• Proactively monitor CCTV surveillance and electronic access control systems to identify suspicious activity, security breaches and potential risks, escalating concerns where required.
• Conduct regular internal and external building patrols to identify, assess and mitigate security and safety risks, maintaining a safe and secure environment.
• Identify, document and promptly report hazards, building defects, equipment faults and maintenance issues to the appropriate client representatives for rectification.
• Provide direct support to the client, responding to requests, assisting with day-to-day operational requirements and escalating issues in a timely and professional manner.
• Manage contractor and visitor access in accordance with site security procedures, including verifying access permissions, maintaining accurate records and ensuring compliance with site requirements.
• Respond promptly and appropriately to emergency situations, security incidents and other critical events in accordance with site-specific procedures, including coordinating with emergency services where required.
• Accurately record and report security incidents, unusual activities, hazards and other relevant operational matters, ensuring all reporting is completed in accordance with client and company requirements.
• Undertake additional security, safety and customer service duties as reasonably required to support site operations and client requirements.

Skills

Customer service

Security awareness

Communication skills

Safety compliance

Education

ACT Security Licence Class 1A

First Aid Certification

CPR Certification

Driver's Licence

Working with Vulnerable People / Working with Children Check

Police Check (last 3 months)

Tools

EACS Pass Production

Security patrol systems

Job description

Secom Australia is seeking casual Level 3 Security Officers in Canberra to provide professional security presence and customer service at client sites. The role involves monitoring CCTV and access control, conducting patrols, and reporting hazards or incidents with a focus on safety and client liaison.

Applicants should have a current ACT Security Licence Class 1A, First Aid and CPR, a valid driver's licence, and checks such as Working with Vulnerable People/Children and Police Check.