Dynamic Aquatics Operations Manager

Belgravia Health and Leisure Group Pty Ltd; City of Melbourne; On-site; AUD 90,000 - 120,000; Full time

Benefits offered by this job

Free facility access

Career development

Flexible shifts

Job summary

Belgravia Leisure's Fawkner Leisure Centre in Melbourne is seeking an Aquatics Operations Manager to lead the Duty Manager and Lifeguard teams, ensuring safe, efficient operations across the centre.

This hands-on role focuses on safety, supervision and risk management, with about 80% direct service to patrons and a strong emphasis on delivering outstanding customer service and developing a high-performing operations team.

Qualifications

• Leadership of lifeguard and duty-manager teams.
• Strong focus on safety, risk management and service quality.
• Proven ability to engage stakeholders and build relationships.
• Hands-on role with 80% direct service component.

Responsibilities

• Lead Duty Managers and Lifeguards to deliver safe operations.
• Oversee centre day-to-day operations and safety.
• Coordinate with Centre Manager on strategic planning.
• Drive customer service excellence and staff development.

Skills

Strong leadership experience

Excellent verbal communication

OHS & public safety knowledge

Morning/evening/weekend availability

First Aid Level 2

CPR Certification

National Police Check

Working with Children Check

Pool Lifeguard Certificate

Pool Operations Certificate

Experience in a similar role

Job description

Belgravia Leisure's Fawkner Leisure Centre in Melbourne is seeking an Aquatics Operations Manager to lead the Duty Manager and Lifeguard teams, ensuring safe, efficient operations across the centre.

This hands-on role focuses on safety, supervision and risk management, with about 80% direct service to patrons and a strong emphasis on delivering outstanding customer service and developing a high-performing operations team.