Duty Manager - Hospitality Leader (Nights & Weekends)

Star Group Management; Brisbane; On-site; AUD 60,000 - 90,000; Full time

Job summary

The Ox Tavern in Brisbane, part of The Star Group, is seeking a passionate Duty Manager to lead day-to-day operations and deliver memorable guest experiences.

You’ll support the management team, coach a frontline team, ensure outstanding service, and maintain licensing and RSA compliance. This hands-on role requires resilience, a customer-first mindset, and availability for nights, weekends and public holidays.

Qualifications

• Experience in venue operations management is preferred.
• Strong leadership and team-building abilities.
• Excellent customer service and problem-solving skills.
• Ability to multitask and stay calm under pressure.
• Availability to work nights, weekends and public holidays.

Responsibilities

• Support the Management Team in all aspects of venue operations.
• Lead by example to create a positive, motivated team culture.
• Ensure exceptional customer service across all areas.
• Contribute to staff training and development.
• Oversee compliance with licensing, RSA and venue policies.

Skills

Hospitality leadership

Customer service

Team management

Staff training

Multitasking

Job description

The Ox Tavern in Brisbane, part of The Star Group, is seeking a passionate Duty Manager to lead day-to-day operations and deliver memorable guest experiences.

You’ll support the management team, coach a frontline team, ensure outstanding service, and maintain licensing and RSA compliance. This hands-on role requires resilience, a customer-first mindset, and availability for nights, weekends and public holidays.