Duty Manager

Burleigh Heads Rugby League Football Club; Gold Coast City; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Job security

Work / life balance

Free parking

Training and development opportunities

Rewards and Recognition programs

Employee Assistance Program

Discounted food and beverage

Supportive management team

Job summary

Burleigh Heads Rugby League Football Club – Miami QLD is seeking a full-time Duty Manager to oversee daily operations in a newly renovated venue. You will manage face-to-face operations, lead by example, and ensure smooth running of the licensed club with a hands-on approach.

The role offers a great rotational roster, including a 4-day week with mix of days, nights and weekends to support work-life balance. You will be responsible for safety, staff training, and promotional activities.

Qualifications

• Previous experience as a Duty Manager.
• Current QLD RSA and RSG.
• Current QLD RMLV or ability to obtain.
• Approved Managers License or ability to obtain.
• Extensive knowledge of Liquor and Gaming Machine Act and AML/CTF Act.
• Knowledge and experience in Keno, TAB, Gaming and Bar.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Excellent verbal communication skills with the ability to build positive, professional relationships.
• Experience with managing staff.

Responsibilities

• Ensure the management, control, safety, and effective operation of the venue including the compliance and management of cash transactions, privacy of information and public liability protection.
• Ensure the Club is operating efficiently and is compliant with the Clubs policies.
• Ensure staff are trained in areas of the Club.
• Report on departmental performance and operations status.
• Reinforce and adhere to workplace health and safety policies and proactively contribute to maintaining a safe and clean work environment.
• Continually promote marketing and promotional activities to customers.
• Ensure all club equipment is always maintained and in good working order.
• Always ensure security of machines, stock, and money.
• The ability to manage staff effectively.

Skills

Leadership

Customer service

Communication

Cash handling

Team management

Tools

POS systems

Job description

Burleigh Heads Rugby League Football Club – Miami QLD

The Burleigh Leagues Club are looking for a full-time Duty Manager, to manage its daily operations in their newly renovated venue.

The Duty Manager is expected to be hands-on and lead by example. You will be committed to the smooth running of the Venue and be responsible for the face-to-face operations required within a licensed club. This is a position of responsibility therefore requires a dedicated person who has strong attention to detail.

We have a great rotational roster on offer, that includes a 4-day week with a mix of days, nights and weekends to give you work life balance.

Responsibilities include:

• Ensure the management, control, safety, and effective operation of the venue including the compliance and management of cash transactions, privacy of information and public liability protection.
• Ensure the Club is operating efficiently and is compliant with the Clubs policies.
• Ensure staff are trained in areas of the Club.
• Report on departmental performance and operations status.
• Reinforce and adhere to workplace health and safety policies and proactively contribute to maintaining a safe and clean work environment.
• Continually promote marketing and promotional activities to customers.
• Ensure all club equipment is always maintained and in good working order.
• Always ensure security of machines, stock, and money.
• The ability to manage staff effectively.

It is essential that you have:

• Previous experience as a Duty Manager.
• Current QLD RSA and RSG.
• Current QLD RMLV or ability to obtain.
• Approved Managers License or ability to obtain.
• Extensive knowledge of Liquor and Gaming Machine Act and AML/CTF Act.
• Knowledge and experience in Keno, TAB, Gaming and Bar.
• Ability to work in a fast-paced environment and remain calm under pressure.
• Excellent verbal communication skillswith the ability to build positive, professional relationships.
• Experience with managing staff.

What we offer:

• Challenging and rewarding career opportunities with job security.
• Work / life balance.
• Free parking.
• Training and development opportunities.
• Rewards and Recognition programs.
• Employee Assistance Program.Discounted food and beverage.
• Supportive management team.