DTS Support & Asset Officer

MINERAL RESOURCES LIMITED; Australia; On-site; AUD 60,000 - 80,000; Full time

Benefits offered by this job

Wellbeing centre & GP

Onsite creche & gym

Cafe/Restaurant on site

Job summary

Mineral Resources Ltd is seeking an organised IT Support and Asset Officer to join our team in Australia. You will manage IT assets across their lifecycle, ensuring accurate recording and cost control while providing technical support to users.

The role focuses on asset standardisation, records management, and collaboration with internal teams and external partners in a fast-paced environment.

Qualifications

• Requires tertiary IT/Engineering qualification or equivalent certification.
• ITIL Foundation certification desirable.
• Background in asset management and desktop applications.

Responsibilities

• Manage IT asset lifecycle: procurement, build, deployment, tracing, maintenance, testing, dispatch, replacement and retirement.
• Provide support for IT assets across the organisation.

Skills

IT asset management

Customer service

Multitasking

Vendor coordination

Education

Tertiary IT/Engineering qualification

Tools

InTune

T-MDM

Apple Business Manager

Servicenow

Knox

iTunes

Job description

MinRes can offer you!

• Employee Wellbeing is central to your success - utilise our inhouse wellness centre, GP and mental health support.
• Onsite creche, daycare, café, restaurant and gym.
• A dynamic and global leader with cutting edge innovation.

About the Opportunity

We are seeking an organised IT Support and Asset Officer to join our dynamic team. In this role, you will work collaboratively to minimise organisational costs through product standardisation and asset tracking, various tasks within the IT Asset Lifecycle, and maintain records and databases for our hardware and software assets and providing technical support on IT Assets, communicating with various customers.

Key Responsibilities

• Deliver various tasks within an IT Asset Lifecycle including but not limited to procurement, build, deployment, tracing, maintenance, testing, dispatch, replacement, and retirement of all IT assets.
• Respond to technical queries and provide support for all IT assets across the organisation.
• Ensure all assets (including unassigned) are accurately recorded in the asset database. Facilitate stock-takes and forecasts of IT asset requirements.
• Coordinate connection and deactivation of voice, data, and satellite services.
• Facilitate warranty claims and ensure correct cost allocation for all asset requests.
• Assist with monitoring and reporting on mobile device compliance to company standards.
• Foster positive working relationships with both internal teams and external partners.
• Maintain and report on asset data, applications, and software licenses in the CMDB.
• Support the collection and management of devices from departing employees and redeployment of unused assets.

About you

• Individual contributor, responsible for your results and upholding company values.
• Proactive in identifying and addressing unacceptable behaviours at work.
• Excellent customer relationship and communication skills.
• Ability to manage multiple tasks in a fast-paced environment.

What you’ll bring

• Tertiary qualification in Engineering, IT, or relevant industry certification.
• ITIL Foundation certification (desirable).
• Background in asset management and desktop applications.
• Experience in procurement, building, and dispatch of IT assets (laptops, desktops, and mobile devices).
• Attention to detail and organisational skills.
• Knowledge of Windows, iOS, and Android operating environments.
• Familiarity with InTune, T-MDM, iTunes, Apple Business Manager, Knox, and Servicenow (preferred).
• Understanding of IT asset lifecycle.

About Mineral Resources (MinRes)

Mineral Resources Ltd (ASX: MIN) is a leading diversified resources company with extensive operations in lithium, iron ore, energy and mining services across Australia. We are a growing industry leader on the back of our desire to think differently, navigate challenging operating landscapes and seize new opportunities.

Head Office

Our headquarters at 20 Walters Drive sets a new standard for workplace wellness.

World class facilities include a café, restaurant, commercial gym, crèche, daycare and health centre, including GP.

We understand that the wellbeing of our team members is influenced by the quality of their working and living spaces, and the role that workplace design plays in the health and wellness of our people has never been more evident at 20 Walters Drive, revolutionizing what "working space" means for everyone who works with us at MinRes.

At MinRes, the future's bright. Be part of our next chapter.