Driving Examiner

Department of Customer Services, Open Data and Small and Family Business; Mount Isa City; On-site; AUD 60,000 - 75,000; Full time

Benefits offered by this job

Flexible working arrangements

Comprehensive paid training and career

Government benefits and superannuation

Job summary

Department of Customer Services, Open Data and Small and Family Business is seeking Driving Examiners across Queensland to assess licence applicants and provide professional feedback. You will deliver a positive customer experience, working with people from diverse backgrounds to support road safety outcomes.

No prior Driving Examiner experience is required; comprehensive paid training and ongoing development are provided.

Qualifications

• Hold a current Open C (manual) Queensland driver licence (or equivalent Australian licence)
• Open C licence held for at least 12 months
• Higher licence classes (HR, HC, R) are highly regarded
• Pass criminal history and traffic history checks

Responsibilities

• Assess licence applicants and provide professional, constructive feedback.
• Deliver a positive customer experience and clear guidance.
• Work with people from diverse backgrounds to support road safety outcomes across Queensland.

Skills

Customer service

Communication

Judgement/Decision making

Professionalism

Attention to detail

Community safety

Job description

Multiple Locations Across Queensland

Every year, Driving Examiners support more than 195,000 Queenslanders take an important step towards independence by obtaining a driver licence. As part of this important journey, you'll help customers achieve a significant life milestone while contributing to safer roads and stronger communities.

As a Driving Examiner, you'll combine customer service, communication and sound judgement to assess licence applicants, provide professional and constructive feedback, and deliver a positive customer experience. You'll work with people from diverse backgrounds and play an important role in supporting road safety outcomes across Queensland.

No previous Driving Examiner experience is required. We provide comprehensive paid training and ongoing support to develop the skills needed to succeed in the role.

Flexible full-time and part-time opportunities are available across a range of Queensland locations.

What You’ll Bring

• Enjoy working with and supporting others.
• Deliver excellent customer service.
• Communicate effectively with a diverse range of customers.
• Exercise sound judgement and make fair decisions.
• Demonstrate professionalism, integrity and attention to detail.
• Have a strong commitment to community safety.

You may come from customer service, education, administration, emergency services, retail, transport, defence, hospitality or another people-focused profession. You may also be returning to the workforce or looking for a meaningful career change. What matters most is your ability to connect with people and contribute to positive customer outcomes.

Mandatory Requirements

• Hold a current Open C (manual) Queensland driver licence (or equivalent Australian licence)
• Have held your Open C licence for at least 12 months
• Higher licence classes will be highly regarded including HR (Heavy Rigid), HC (Heavy Combination) and R (motorcycle) classes.
• Meet the requirements of criminal history and traffic history checks

Why Join Us?

• Meaningful work that contributes directly to safer Queensland communities.
• Comprehensive paid training and ongoing development.
• Career progression opportunities within the Queensland Government.
• Flexible, supportive and inclusive team environment.
• Attractive employment benefits, including 12.75% employer superannuation and annual leave loading.

We welcome applications from women, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and those seeking flexible work arrangements.

Ready to Make a Difference?

If you're looking for a rewarding career that combines people, purpose and community impact, we'd love to hear from you.

195,000+ assessments. One important mission. Safer roads for Queensland.

Job Ad Reference: QLD/701448/26

Closing Date: Tuesday, 29th September 2026

Occupational group: Customer Service/Call centre