Domestic Supervisor

NHS Jobs; Liverpool; On-site; AUD 55,000 - 75,000; Full time

Job summary

Liverpool University Hospitals NHS Foundation Trust is seeking a Cleaning Supervisor to oversee day-to-day cleaning operations and ensure adherence to SOPs. The role focuses on maintaining high standards of cleanliness, safety, and customer care across all areas.

The post involves managing staff coverage, coordinating holidays, and delivering induction and training to team members, while ensuring proper documentation and reporting to line management.

Qualifications

• Oversee staff performance to ensure adherence to standard operating procedures in day-to-day cleaning.
• Lead by example to maintain high customer care, safety and efficiency standards.
• Ensure documentation and reporting for absence, holidays, and training.

Responsibilities

• Supervise the team during shifts and cover absences.
• Sanction domestic holidays within agreed limits.
• Conduct regular quality control checks and remedial actions.
• Risk assess and control complex cleaning tasks and environmental health/safety procedures.
• Liaise with managers and service users to address issues affecting service delivery.
• Deliver induction and job-specific training for all team members.

Skills

Staff supervision

Leadership

Health & safety

Quality control

Training & induction

Tools

SOP adherence

Job description

Supervise the performance of staff within the team to ensure that approved standard operating procedures are adhered to in the delivery of day to day cleaning of all areas of the Trust. Ensure that the team operates at all times to highest standards of customer care safety and efficiency. and that cleaning operations are conducted properly and safely by members of the team in accordance with departmental standard operating procedures. To cover all absences within the supervision team, completing all relevant documentation To sanction domestic holidays, keeping to the agreed levels allowed perteam Ensure all procedures are followed in regards to cleaning requests fromInfection control and the cleans are correctly documented (in light ofrecent events) To attend all relevant/mandatory training courses even if its outside their normal shift times To support all staff employed within the team and facilitate and deliver effective induction into the organisation and job specific training to deal with all aspects of their role ensuring that all members of the team are properly trained in the use of equipment and chemicals employed in the delivery of the service Arrange short term absence cover to ensure all areas are covered. To adjust on a short term basis daily service provision making changes to existing arrangements in event of staff absence or untoward incidences. Liaise with service users and local managers over any issues which may interfere with correct service delivery, or concerns over service standards reporting any concerns to line management. Complete regular Quality control checks as directed by the line managers, undertaking and facilitating remedial action where necessary To arrange, plan and deliver specific cleaning to areas such as periodic tasks To risk asses, arrange plan and control highly complex cleaning processes which require strict compliance to environmental control and health and safety operating procedures eg Hydrogen Peroxide Fogging Conduct general risk assessments for new tasks or new areas and supply these to line managers Report all accidents and defects with machinery or buildings using theappropriate reporting system Regularly monitor and exercise control over the usage and storage of cleaning consumables, ensuring their safe and secure storage and requisition additional stocks as required Complete departmental control procedures covering the use ofconsumables, staff deployment. To be responsible for the operation of the team within strict financial parameters determined by the line manager. Providing explanation where required of variance from planned expenditure. Conduct staff interviews which will include appraisal, sickness, bereavement, discipline and grievance. These duties will be conducted in accordance with the policies and procedures of the Trust but will require the post-holder to exercise tact and diplomacy. He/she will report concerns over individual staff performance to their line manager in accordance with Trust Policy. Ensure the ongoing appraisal and personal development plans of staff within the team are maintained in accordance with Trust policy. To demonstrate leadership at all times acting as a role model to motivate subordinate staff, leading by example, and maintaining high standards of personal hygiene and appearance. The post-holder will support the management team for DomesticServices at the Trust

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust

Liverpool University Hospitals NHS Foundation Trust