Document Automation Specialist

Slater & Gordon Lawyers; Melbourne; Hybrid; AUD 90,000 - 130,000; Full time

Benefits offered by this job

Annual salary increase under EA

Paid service leave

Wellness reimbursement

Career development opportunities

Hybrid work arrangements

Job summary

Slater and Gordon is seeking a Document Application Consultant to join our Shared Services Team in Melbourne. This role blends technical know-how with process improvement to design reliable document templates that help legal teams and clients.

You will optimise templates, configure automations, and build workflows for approvals, data quality and related processes, while supporting QA, UAT and hyper-care. Hybrid work arrangements and professional development are available.

Qualifications

• Strong Word formatting and template skills.
• Experience with document automation tools.
• Detail-oriented with problem-solving approach.

Responsibilities

• Reviews and optimises document templates, content blocks and branded materials.
• Configures document automations, data contexts, calculations, forms and logic.
• Builds effective workflows for approvals, data quality and related processes.
• Tests and troubleshoots document generation, supporting QA, UAT and hyper‑care.
• Maintains configuration documentation and manages deployments using DevOps and JIRA tools.
• Provides training and support while contributing to platform knowledge and continuous improvement.

Skills

Word formatting

Document templates

Template design

Troubleshooting

Training & support

Tools

HotDocs

Contract Express

XpressDox

DocuSign

DevOps

JIRA

Job description

At Slater and Gordon, purpose meets progress. If you want to do work that matters and make a real impact, you'll find it here.

As a leading personal injury and class actions firm, we're committed to opening up access to justice for more Australians. Every member of our team plays a vital part in that mission, whether you're working directly with clients or supporting our people behind the scenes.

The opportunity

We are seeking a Document Application Consultant to join our Shared Services Team in Melbourne.

This is a great opportunity for someone who enjoys blending technical know-how with process improvement, someone who takes pride in creating well-designed, reliable document templates that make everyday work simpler for legal teams and deliver a seamless experience for clients

Employees covered by our Enterprise Agreement enjoy:

• A confirmed annual 1 July salary increase.
• Additional paid service leave.
• An annual wellness reimbursement.
• Career development opportunities and access to learning programs.
• Genuine work‑life balance through hybrid work arrangements and real flexibility.

More broadly, at Slater and Gordon you:

• Support powerful outcomes - your work underpins the delivery of meaningful legal services and better outcomes for clients.
• Grow your career with real opportunity - internal mobility, professional growth, mentorship and exposure across teams and functions.
• Belong to an inclusive community - different backgrounds, real flexibility and stronger teams shaped by compassion and respect.

What we are looking for

We are looking for someone who:

• Reviews and optimises document templates, content blocks and branded materials.
• Configures document automations, data contexts, calculations, forms and logic.
• Builds effective workflows for approvals, data quality and related processes.
• Tests and troubleshoots document generation, supporting QA, UAT and hyper‑care.
• Maintains configuration documentation and manages deployments using DevOps and JIRA tools.
• Provides training and support while contributing to platform knowledge and continuous improvement.

What you will bring

• Pride in creating polished, professional documents and improving systems.
• Strong Microsoft Word formatting and template skills, with experience using document automation tools such as HotDocs, Contract Express, XpressDox or DocuSign.
• A curious, detail‑oriented and proactive approach to problem‑solving.
• Clear written communication and the ability to explain technical information practically.
• Experience in knowledge management, precedent administration or legal systems configuration is desirable
• A focus on precision, process improvement, collaboration and quality outcomes.

What next

To be eligible for this position, you must be an Australian citizen, a permanent resident, or hold a valid visa with full and unrestricted working rights in Australia. Proof of work rights will be required as part of our application process.

Acknowledgement of Country

Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all First Nations peoples today.

Acknowledgement of Country

Slater and Gordon acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all First Nations peoples today.

Diversity and inclusion

Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected attributes.

Diversity and inclusion

Slater and Gordon is committed to creating an inclusive workplace that values diversity and ensures equal opportunities for all. We are an equal opportunity employer and do not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, disability, age or other legally protected attributes.

We understand that everyone has different needs. If you require reasonable adjustments throughout the recruitment process, please let us know in your application.

Slater and Gordon. Formidable Advocates. Justice Platform, Open for All.