District Support Officer

Country Fire Authority; Swan Hill; On-site; AUD 65,000 - 75,000; Full time

Benefits offered by this job

12% superannuation

Job summary

Country Fire Authority in Victoria is seeking a motivated administrator with stores and inventory experience to join our Swan Hill team. This full-time, ongoing role covers data entry, stock management, and supplier liaison using CFA systems (SAP, RMS) and Microsoft Excel.

You will work in a fast-paced, supportive environment, handle records and accounts payable, provide high-quality service to stakeholders, and collaborate across teams.

Qualifications

• Data entry and records administration duties.
• Experience in administration and stores or inventory management.
• Ability to coordinate with suppliers and use CFA systems.

Responsibilities

• Data entry, database and systems coordination.
• Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling and tracking.
• Warehouse and logistics including PPC/E management, order collation dispatch and repairs.
• Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc), Microsoft Excel and providing information from these where requested.
• Accounts payable administration.
• Providing high-quality customer service to internal and external stakeholders.
• Building effective working relationships with a broad range of internal and external stakeholders.
• On occasion and in line with qualifications participating in Incident Management support roles.

Skills

Written and verbal communication

Data entry

Computer skills

Office suite (Excel, Outlook, Share‑Pt

Self‑management

Tools

SAP

RMS

SharePoint

Word

Outlook

Job description

About this role

• Location District 18 Swan Hill
• Full Time Ongoing
• PTA 2 $65,pa plus 12% superannuation

CFA is an emergency service that places the community at the centre of everything we do. We work to protect lives and property across Victoria, every hour of the day.

Our organisation is made up of employees working alongside more than 51, volunteers. We value the different skills, experience and viewpoints that people bring, because they strengthen how we operate and support the services Victorians rely on.

We aim to be a workplace where people feel supported to do meaningful work, develop professionally and contribute to outcomes that matter to the people and places we serve.

To learn more about who we are and the work we do, visit our page.

About the Role

We are seeking a motivated individual with experience in administration and stores or inventory management to join our team. Working within the emergency services sector, you will be part of a positive, supportive and close-knit team while gaining valuable experience across administration, customer service and inventory management functions.

Key responsibilities include:

• Data entry, database and systems coordination.
• Stores duties inclusive of stock management, lifting >15kg, receipting incoming goods, picking and packing outgoing items, labelling and tracking.
• Warehouse and logistics including PPC/E management, order collation dispatch and repairs.
• Inputting and coordinating stores data using relevant CFA systems (SAP, RMS etc), Microsoft Excel and providing information from these where requested.
• Records administration and data entry.
• Liaising with suppliers to obtain quotes and coordinate purchasing requirements.
• Providing high-quality customer service to internal and external stakeholders.
• General administrative and office support duties.
• Accounts payable administration.
• Building effective working relationships with a broad range of internal and external stakeholders.
• On occasion and in line with qualifications participating in Incident Management support roles.

About You

You are enthusiastic, motivated and eager to learn, with strong organisational skills and excellent attention to detail. You will enjoy working in a fast-paced team environment and be comfortable managing a variety of tasks.

You will also demonstrate:

• Strong written and verbal communication skills.
• Sound computer and data entry skills, including working knowledge of Office (Excel, Outlook, SharePoint, Word - knowledge of other applications is a bonus).
• The ability to work proactively with minimal supervision.
• A commitment to teamwork and customer service.
• Adaptability, positive attitude, a willingness to learn and a desire to demonstrate your initiative.
• Self-motivation and a willingness to pitch in where needed.
• The ability to interact professionally with people at all levels.
• Excellent organisational and time-management skills and a proactive and autonomous approach.

Please note, a driver's licence, some travel and after-hours work may be required for this role.

Why choose CFA

• Meaningful Purpose: Your contribution truly makes a difference
• Work-Life Balance: Paid parental leave, generous leave provisions
• Flexibility: Hybrid work options with flexible work arrangements
• Discounts: Emergency Memberlink discounts on various services
• Wellbeing Focus: Health Ready programs, flu vaccinations
• Member Assistance Program: Access support across 8 service pathways

Pre-employment Checks

Offers of employment will only be made to candidates who are able to successfully complete a Nationally Coordinated Criminal History Check, Working Rights Check and hold a valid Working with Children Check. You will also be required to provide at least two professional references.

Applications close: 11:59pm 3rd November

CFA is committed to creating and maintaining a diverse, inclusive, and safe volunteer and work environment. Our aim is to have a volunteer and paid workforce that reflects the community it serves. First Nations people, women, people of all ages, with disabilities and culturally and linguistically diverse people are encouraged to apply.

If at any stage of the recruitment and selection process you require an alternative format to the application material or reasonable adjustment to the interview arrangements, please don't hesitate to contact the person listed on the ad or alternatively, email

The Country Fire Authority (CFA) values your privacy. We will use the information you provide when you are applying for employment with us for the purpose of recruitment, selection, evaluation and appointment and to report on anonymised key metrics (e.g. diversity). The information we collect will be handled in accordance with privacy laws, including the Privacy and Data Protection Act . You can view our Privacy Statement