Distribution Analyst

Lite n' Easy; City of Frankston; On-site; AUD 65,000 - 78,000; Full time

Benefits offered by this job

Free on-site gym, physio & healthチェック

Food discounts

Family fun days & team events

Real career stability

EAP

Job summary

Lite n' Easy, based in Carrum Downs, is expanding its Customer Operations team with a Distribution Analyst. The role focuses on optimising delivery runs, partner relationships and data-driven decisions to improve efficiency in a growing FMCG environment.

The position is full-time at Carrum Downs, with responsibilities spanning driver run analysis, reporting, and cross-department collaboration to ensure smooth delivery operations.

Qualifications

• Tertiary qualification in a relevant field.
• 2-3 years' experience in a Customer Service oriented role.
• Experience in logistics or fleet allocation desirable.
• Intermediate to advanced Excel and strong analytical ability.
• Ability to translate data into clear, actionable recommendations.
• Excellent written and verbal communication with keen attention to detail.
• Ability to manage priorities and work autonomously to meet deadlines.

Responsibilities

• Analyze and optimize driver runs to meet company guidelines.
• Modify, re-align and assign driver runs as required to accommodate contingencies.
• Develop and implement strategies to improve delivery efficiency.
• Manage day-to-day relationships with delivery partners and resolve enquiries.
• Liaise with Contact Centre, Production and other departments on delivery queries.
• Conduct data analysis and make recommendations to improve processes.
• Prepare daily, weekly and monthly department reports.

Skills

Excel

Data analysis

Logistics

Fleet allocation

Communication

Prioritisation

Autonomous work

Education

Bachelor's degree in relevant field

Job description

Are you ready to be part of something bigger? At Lite n' Easy, we're not just about meals; we're about transforming lives through better eating habits. We make it effortless for Aussies to embrace healthier choices, whether they're on a weight loss journey or simply aiming to maintain a balanced lifestyle. As a team, we pour our passion into crafting meals that are not only nutritious but also bursting with flavors. We're based in Carrum Downs.

Why you'll love working here

• Free on-site gym, physio & annual health check - We look after your body, not just your shift
• Food discounts - Enjoy the meals you help make
• Family fun days & team events - Work that feels like a community
• Real career stability - Be part of a growing, well-established business
• EAP - Employee Assistance Programme

About the Role

Due to our ongoing growth, we've created a new position for a Distribution Analyst to join our team and support the Customer Operations department. This is a great opportunity to work within a dynamic FMCG business and build strong relationships with all our delivery partners.

This is a full-time role based at our Carrum Downs office, working a 9-day fortnight — 5:00am to 2:00pm, Monday to Friday, with every second Friday off (with potential for a later start down the track).

Key Responsibilities

• Analyse and optimise driver runs to meet company guidelines
• Modify, re-align and assign driver runs as required to accommodate all contingencies
• Develop and implement strategies to optimise operational efficiency around deliveries
• Manage day-to-day relationships with delivery partners, including resolving delivery enquiries and complaints
• Liaise with Contact Centre, Production and other departments regarding delivery queries and critical information
• Conduct data analysis and make recommendations to improve process
• Prepare relevant daily, weekly and monthly department reports

About You

• Preferred tertiary qualification in a relevant degree with demonstrated critical thinking
• 2-3 years' experience in a Customer Service oriented role
• Experience in logistics, supply chain or fleet allocation highly desirable but not essential
• Intermediate to advanced Excel skills and strong analytical ability
• Ability to translate data into clear, actionable recommendations
• Excellent written and verbal communication skills and a keen eye for detail
• Ability to manage priorities and work autonomously to meet tight deadlines
• Able to work with all levels of the business

Please Note: Candidates must have full work rights in Australia – Australian Citizen or New Zealand Citizen.