FMCG Distribution Analyst | Data-Driven Delivery Optimizer

G.D. Mitchell Enterprises Pty. Ltd.; City of Frankston; On-site; AUD 70,000 - 90,000; Full time

Benefits offered by this job

Free on-site gym

Food discounts

Team events

Career stability

Employee Assistance Programme

Job summary

Lite n' Easy in Carrum Downs is seeking a Distribution Analyst to join the Customer Operations team. This full-time role supports the FMCG deliverable network and partner relationships, analysing driver runs and advising on efficient routes.

The position operates on a 9-day fortnight schedule (5:00am–2:00pm, Monday to Friday, every second Friday off) with potential for shifts adjustments as the business grows.

Qualifications

• 2-3 years' experience in a Customer Service oriented role.
• Experience in logistics, supply chain or fleet allocation highly desirable but not essential.
• Intermediate to advanced Excel skills and strong analytical ability.
• Ability to translate data into clear, actionable recommendations.

Responsibilities

• Analyse and optimise driver runs to meet company guidelines.
• Modify, re-align and assign driver runs as required to accommodate contingencies.
• Develop and implement strategies to optimise operational efficiency around deliveries.
• Manage day-to-day relationships with delivery partners, including resolving delivery enquiries and complaints.
• Liaise with Contact Centre, Production and other departments regarding delivery queries and critical information.
• Conduct data analysis and make recommendations to improve process.
• Prepare relevant daily, weekly and monthly department reports.

Skills

Data analysis

Excel

Customer service

Logistics

Fleet allocation

Education

Bachelor's degree

Job description

Lite n' Easy in Carrum Downs is seeking a Distribution Analyst to join the Customer Operations team. This full-time role supports the FMCG deliverable network and partner relationships, analysing driver runs and advising on efficient routes.

The position operates on a 9-day fortnight schedule (5:00am–2:00pm, Monday to Friday, every second Friday off) with potential for shifts adjustments as the business grows.