Dispatch Team Lead — Fast-Paced Warehouse Ops

dormakaba International Holding AG; Australia; Remote; AUD 70,000 - 100,000; Full time

Benefits offered by this job

Discounted Health Insurance

AAA Recognition via Nominations andaw

Wellbeing Committee focusing on Mental

WhereFit membership discounts

Job summary

dormakaba Kilargo team in Banyo, Australia, is seeking a Dispatch Team Leader to guide a four-person despatch crew in a fast-paced warehouse. You will drive operational improvements, ensure accurate and timely goods movement, and uphold a strong safety culture while delivering outstanding customer service.

You will coordinate domestic and export despatch, supervise stocktakes, and use SAP for transactions, with a focus on coaching and meeting customer commitments in a dynamic environment.

Qualifications

• Previous experience leading a team within a warehouse, stores or despatch environment.
• Ability to perform manual handling activities including lifting, bending, standing and repetitive warehouse tasks.
• Current Drivers Licence & LF Forklift Licence and commitment to safe work practices.
• Strong communication skills with the ability to engage effectively across all levels.
• Experience using warehouse management or ERP systems, with strong attention to detail and accuracy.
• Ability to thrive in a fast-paced environment while managing competing priorities and meeting customer commitments.

Responsibilities

• Lead, coach and develop a team of four employees in a safety focussed fast-paced despatch environment where customer service is a priority.
• Coordinate domestic and export despatch activities, prioritising workloads to ensure customer requirements and delivery deadlines are consistently met.
• Load and unload freight while maintaining safe work practices and high housekeeping standards.
• Ensure accurate despatch documentation, freight inspections, consignment labelling and system transactions.
• Support picking, packing and inventory management activities, including accurate consignment and carton labelling.
• Conduct cycle counts and lead stocktake activities to maintain inventory accuracy.
• Process inventory movements and real time transactions within SAP.
• Support continuous improvement, operational projects and business improvement initiatives as required.

Skills

Team leadership

Communication skills

Attention to detail

Prioritisation

Tools

SAP

Job description

dormakaba Kilargo team in Banyo, Australia, is seeking a Dispatch Team Leader to guide a four-person despatch crew in a fast-paced warehouse. You will drive operational improvements, ensure accurate and timely goods movement, and uphold a strong safety culture while delivering outstanding customer service.

You will coordinate domestic and export despatch, supervise stocktakes, and use SAP for transactions, with a focus on coaching and meeting customer commitments in a dynamic environment.