Disaster Recovery Lead

Metro Trains Melbourne; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Metro Trains Melbourne is seeking an experienced Disaster Recovery Lead to bolster our IT disaster recovery capability within the Technology Division. The role focuses on developing and maintaining recovery frameworks to safeguard critical services, applications, infrastructure and data after major incidents or disruptions.

You will collaborate with technical and non-technical stakeholders to meet franchise and regulatory obligations, while participating in on-call rosters and ensuring readiness

Qualifications

• Extensive experience in Disaster Recovery, Business Continuity, IT Service Management, Technology Operations or Risk.
• Proven ability to develop and deliver enterprise-wide disaster recovery programs.
• Strong understanding of RTO, RPO, Business impact assessment and technology recovery principles.
• Experience leading disaster recovery testing and recovery exercises.
• Knowledge of cloud, infrastructure, application, network and data recovery.
• Communicate with influence with a range of different stakeholders across technical and non-technical background.
• Ability to translate technical risks into clear business outcomes.
• ITIL, Business Continuity or Disaster Recovery certifications are desirable.
• Cyber recovery and ransomware recovery experience is advantageous.

Responsibilities

• You'll lead and enhance the organisation's Disaster Recovery and Business Continuity capability.
• Develop, maintain and test recovery plans for critical technology services and systems across Operational Technology and the wider OCMS division.
• You'll ensure recovery requirements are embedded across OCMS operations, service management and project delivery.
• Coordinate disaster recovery exercises, including tabletop and live testing activities.
• Identify and manage resilience risks, driving remediation and continuous improvement initiatives.
• Partner with business, technology and third-party providers to strengthen recovery readiness.
• Provide expert advice on disaster recovery, resilience and recovery best practices whilst developing clear, practical policies, procedures and recovery documentation.
• You'll connect with the wider business to deliver tabletop exercises and live testing to provide awareness of programs to build organisational resilience.
• Monitor, report and improve recovery performance, compliance and testing outcomes.

Skills

Disaster Recovery

Business Continuity

IT Service Management

Technology Operations

Risk

Recovery Programs

RTO & RPO

Recovery Testing

Cloud & Network Recovery

Stakeholder Communication

Risk Translation

ITIL/BC/DR Certs

Cyber/Ransomware Recovery

Job description

Melbourne is Australia's fastest growing city, and public transport is vital to keeping it moving. Since 2009, Metro has proudly operated and maintained a world-class train service and delivered major transport projects that shape the future of our city. Guided by our value of Safely Always, we are one team dedicated to ensuring everyone gets home safely while helping to connect and create a better Melbourne.

About the role

Metro Trains has an exciting opportunity for an experience Disaster Recovery Lead to join our Technology Division. In this role you'll play a key role in ensuring safeguards and processes for the organisations enterprise IT Disaster Recovery Capability. Working in our IT Service Management function you'll be responsible for the development and maintenance of a Disaster Recovery and continuity frameworks to ensure our ability to recover critical technology services, applications, infrastructure and data following potential major incidents or technology disruptions which could affect our network and operations.

You'll work closely with stakeholders from a technical and non-technical background to gather information and deliver on key Disaster Recovery and Business Continuity Objectives to ensure we are meeting franchise and regulatory obligations.

This is a permanent role based out of our Collin Street office, in this role you will be required to participate with the on-call roster.

Key Responsibilities

• You'll lead and enhance the organisation's Disaster Recovery and Business Continuity capability
• Develop, maintain and test recovery plans for critical technology services and systems across Operational Technology and the wider OCMS division
• You'll ensure recovery requirements are embedded across OCMS operations, service management and project delivery
• Coordinate disaster recovery exercises, including tabletop and live testing activities.
• Identify and manage resilience risks, driving remediation and continuous improvement initiatives
• Partner with business, technology and third-party providers to strengthen recovery readiness
• Provide expert advice on disaster recovery, resilience and recovery best practices whilst developing clear, practical policies, procedures and recovery documentation
• You'll connect with the wider business to deliver tabletop exercises and live testing to provide awareness of programs to build organisational resilience
• Monitor, report and improve recovery performance, compliance and testing outcomes

Qualifications

• Extensive experience in Disaster Recovery, Business Continuity, IT Service Management, Technology Operations or Risk
• Proven ability to develop and deliver enterprise-wide disaster recovery programs
• Strong understanding of RTO, RPO, Business impact assessment and technology recovery principles
• Experience leading disaster recovery testing and recovery exercises
• Knowledge of cloud, infrastructure, application, network and data recovery
• Communicate with influence with a range of different stakeholders across technical and non-technical background
• Ability to translate technical risks into clear business outcomes
• ITIL, Business Continuity or Disaster Recovery certifications are desirable
• If you have cyber recovery and ransomware recovery experience is advantageous

Metro's commitment to an inclusive workforce

At Metro, we move Melbourne and we're powered by our people. We're committed to building a workforce that reflects our diverse communities and celebrates the unique perspectives each person brings. Inclusion, respect and opportunity shape how we work and we invite you to join us in creating a workplace where everyone can thrive.

Metro is committed to making reasonable adjustments to provide a positive, barrier-free recruitment process for candidates with specific access needs. Candidates who require adjustments are encouraged to declare this in their application, so that the contact person for the position can discuss your needs.

Applications for this role will close on Tuesday November 10th 2026.