Disaster Recovery & Continuity Lead

Metro Trains Melbourne; Melbourne; On-site; AUD 180,000 - 240,000; Full time

Job summary

Metro Trains Melbourne is seeking an experienced Disaster Recovery Lead to bolster our IT disaster recovery capability within the Technology Division. The role focuses on developing and maintaining recovery frameworks to safeguard critical services, applications, infrastructure and data after major incidents or disruptions.

You will collaborate with technical and non-technical stakeholders to meet franchise and regulatory obligations, while participating in on-call rosters and ensuring readiness

Qualifications

• Extensive experience in Disaster Recovery, Business Continuity, IT Service Management, Technology Operations or Risk.
• Proven ability to develop and deliver enterprise-wide disaster recovery programs.
• Strong understanding of RTO, RPO, Business impact assessment and technology recovery principles.
• Experience leading disaster recovery testing and recovery exercises.
• Knowledge of cloud, infrastructure, application, network and data recovery.
• Communicate with influence with a range of different stakeholders across technical and non-technical background.
• Ability to translate technical risks into clear business outcomes.
• ITIL, Business Continuity or Disaster Recovery certifications are desirable.
• Cyber recovery and ransomware recovery experience is advantageous.

Responsibilities

• You'll lead and enhance the organisation's Disaster Recovery and Business Continuity capability.
• Develop, maintain and test recovery plans for critical technology services and systems across Operational Technology and the wider OCMS division.
• You'll ensure recovery requirements are embedded across OCMS operations, service management and project delivery.
• Coordinate disaster recovery exercises, including tabletop and live testing activities.
• Identify and manage resilience risks, driving remediation and continuous improvement initiatives.
• Partner with business, technology and third-party providers to strengthen recovery readiness.
• Provide expert advice on disaster recovery, resilience and recovery best practices whilst developing clear, practical policies, procedures and recovery documentation.
• You'll connect with the wider business to deliver tabletop exercises and live testing to provide awareness of programs to build organisational resilience.
• Monitor, report and improve recovery performance, compliance and testing outcomes.

Skills

Disaster Recovery

Business Continuity

IT Service Management

Technology Operations

Risk

Recovery Programs

RTO & RPO

Recovery Testing

Cloud & Network Recovery

Stakeholder Communication

Risk Translation

ITIL/BC/DR Certs

Cyber/Ransomware Recovery

Job description

Metro Trains Melbourne is seeking an experienced Disaster Recovery Lead to bolster our IT disaster recovery capability within the Technology Division. The role focuses on developing and maintaining recovery frameworks to safeguard critical services, applications, infrastructure and data after major incidents or disruptions.

You will collaborate with technical and non-technical stakeholders to meet franchise and regulatory obligations, while participating in on-call rosters and ensuring readiness