Disability Support Workers For Complex Client

Allen Care Services; Sunshine Coast Regional; On-site; AUD 55,000 - 75,000; Full time

Job summary

Allen Care Services on the Sunshine Coast is seeking dedicated Disability Support Workers to join our growing team. You will assist a participant with complex needs, including PEG feeding, manual handling, and non-verbal communication, providing daily living support and community engagement.

The role requires willingness to work sleepovers and active night shifts, travel when needed, and strong commitment to person-centered care. We value empathy, reliability, and excellent communication.

Qualifications

• Cert III in Individual Support (or higher) or equivalent experience with non‑verbal or complex participants.
• NDIS Worker Screening (Yellow Card) and Working with Children Check (Blue Card) preferred.
• First Aid & CPR certification and a valid C-class driver's license.

Responsibilities

• Assist with daily living tasks and personal care for participants.
• Support transport to medical appointments and social activities.
• Collaborate with allied health professionals to develop support plans.
• Help participants gain independence, confidence and community involvement.
• Ensure participants have choice and control over their care.
• Manage and assist during medical episodes.

Skills

Strong communication skills

Adaptability

Empathy

Person-centred care

Education

Cert III in Individual Support (or higher)

Job description

Disability Support Workers For Complex Client

Are you passionate about making a real difference in people's lives? Do you thrive in a supportive, person-centered work environment? Allen Care Services is looking for dedicated and compassionate Support Workers to join our growing team in the Sunshine Coast Region!

Why Join Us?

Rewarding Work – Help individuals achieve their goals, increase their independence, and live fulfilling lives.

Flexible Shifts – A variety of shifts available, including sleepovers and active nights.

Supportive Team – Join a passionate, values-driven organization that puts participants first.

Career Growth – We welcome applicants with 2+ years of experience and provide ongoing training and development.

About the Role

Successful candidates will provide assistance to our participant who is non verbal with complex needs such as PEG feeding, manual handling and other complex medical and health needs. General duties include helping the participant with daily activities, personal care, and community engagement. You must be willing and available to work active night shifts as part of your roster. If you're not based locally, you must be willing to travel for work.

What You’ll Do

• Assist with daily living tasks such as personal care, PEG feeding, cleaning, and shopping.
• Provide or assist with transport and support for medical appointments, social outings, and activities.
• Work alongside allied health professionals to develop support plans and help participants achieve their goals.
• Support participants in gaining independence, confidence, and community involvement.
• Ensure participants always have choice and control over their care and support.
• Managing and assisting participant during medical episodes.

What We’re Looking For

Experience & Qualifications – Cert III in Individual Support (or higher) OR relevant industry experience and experience with non verbal or complex participants is highly desirable.

Essential Requirements – NDIS Worker Screening (Yellow Card), Working with Children Check (Blue Card), First Aid & CPR Certificate, Current "C" Class Driver’s License, Full Comprehensive Car Insurance, and your own vehicle.

Skills & Traits – Strong communication skills, adaptability, empathy, and the ability to provide person-centered care.

Availability – Must be open to working sleepover and/or active night shifts as required.

Why Allen Care Services?

Founded in 2020, Allen Care Services is a family-owned business dedicated to empowering people with disabilities to chase their dreams without limitations. We provide individualized, participant-focused support across Toowoomba, Dalby and Sunshine Coast. Our mission is to promote independence, choice, and a high quality of life.