Disability Support Worker / Team Leader (Community Access & SIL)

Equality Disability & Health Care Services; Wollongong City Council; On-site; AUD 55,000 - 75,000; Full time

Benefits offered by this job

Ongoing training and development

Flexible work arrangements

Monthly RDOs

Job summary

Equality Disability & Health Care Services – Wollongong NSW is seeking a Disability Support Worker Team Lead to oversee Community Access & SIL roles. The position involves guiding a team to support participants in community activities and in SIL homes under person-centred plans.

The role requires experience with disabilities, reliable teamwork, and the ability to manage daily operations, documentation, and liaison with healthcare professionals.

Qualifications

• Experience supporting people with disability.
• Team leadership experience or willingness to take lead roles.
• Excellent communication and organizational skills.

Responsibilities

• Support participants with daily routines, personal care, meals, supervision, and social activities.
• Manage a team of five (5).
• Support community participation and activities aligned with participant goals.
• Complete accurate shift notes, progress reports, and incident reports.
• Communicate effectively with participants, families, and team members.
• Liaise with healthcare professionals as required.

Skills

Disability support experience

Team leadership

Communication skills

Organisation

Education

Certificate III in Disability Support

Diploma or equivalent

Job description

Disability Support Worker / Team Leader (Community Access & SIL)

Equality Disability & Health Care Services – Wollongong NSW

Disability Support Worker Team Lead (Community Access & SIL)

About Us

Equality Disability & Healthcare Services is a leading provider of disability support, committed to empowering individuals to live independently, achieve their goals, and actively participate in their communities.

We deliver respectful, inclusive, and high-quality care, ensuring every person’s dignity, rights, and potential are upheld.

Role Overview

• Community Access Support Workers support participants to engage in the community, build social connections, and achieve personal goals.

• SIL Support Workers provide day-to-day assistance within Supported Independent Living homes, including personal care, routines, and skill development.

All roles operate within a person-centred framework, working under structured care plans and organisational policies.

Key Responsibilities

Your responsibilities will include:

• Supporting participants with daily routines, including personal care, meals, supervision, and social support

• Manage a team of Five (5)

• Supporting community participation and activities aligned with participant goals

• Completing accurate shift notes, progress reports, and incident reports

• Communicating effectively with participants, families, and team members

• Liaising with healthcare professionals where required

What We Are Looking For

We are seeking individuals who are:

• Experienced in supporting people with disability
• Passionate about making a meaningful difference
• Strong communicators and team players
• Calm, patient, and adaptable in challenging situations
• Organised, with strong attention to detail
• Able to work independently and collaboratively

Experience

You must have experience supporting individuals with:

• Physical disabilities
• Intellectual disabilities
• Mental health or psychosocial disabilities
• Behaviour Support Plans (BSPs)

Experience working with restrictive practices and complex behaviours will be highly regarded.

You must also be willing to assist with personal care.

Qualifications

• Certificate III in Disability Support (minimum)
• Higher qualifications (Certificate IV, Diploma, or equivalent) will be highly regarded, particularly for Team Leader roles

Essential Requirements

You must have, or be willing to obtain:

• Working With Children Check
• National Police Check
• NDIS Worker Screening Check

• Current Australian driver’s licence and reliable vehicle

Availability across a variety of shifts is required:

• Day shifts
• Evening shifts

Desirable (Highly Regarded)

• Experience supporting complex needs or challenging behaviours
• Experience supporting participants with mental health conditions
• Team Lead experience or willing to take that next step in your career

What We Offer

• Ongoing training and professional development
• Supportive leadership and team environment
• Consistent rosters
• Flexible work arrangements
• Monthly RDOs, equating to an additional 12 days of leave annually
• Employee recognition programs
• Clear career progression pathways

Equality and Diversity

Equality Disability & Healthcare Services is an equal opportunity employer.

We welcome applicants from all backgrounds.