Disability Support Worker – Onsite Shared Support Brisbane

QSSS Pty Ltd; City of Brisbane; On-site; AUD 51,000 - 110,000; Full time

Benefits offered by this job

Free counselling sessions (EAP)

Discounted physio

Job summary

QSSS Pty Ltd in Brisbane is seeking a Disability Support Worker to provide on-site, shared support for NDIS clients. You will be part of a responsive team delivering meals, daily routines, personal care and emergency response from a central Brisbane location.

The role offers autonomous, compassionate work with ongoing professional development and access to EAP resources. Shifts run across days, evenings, weekends, and sleepovers, with consistent roaster scheduling.

Qualifications

• Experienced in disability support with a genuine passion for helping others.
• Autonomous, proactive and adaptable team players who thrive on problem-solving.

Responsibilities

• Deliver unplanned and infrequent support for clients with varying needs.
• Join a dedicated onsite team and ensure continuous, high-quality assistance.
• Assist with meals and daily routines.
• Deliver personal care.
• Respond to emergencies such as falls or medical incidents.
• Work onsite shifts Monday to Sunday 8:00am–4:00pm, 4:00pm–8:00am with sleepover 10:00pm–6:00am.
• Support when urgent shifts arise.

Skills

Disability support

Autonomous

Problem-solving

Multitasking

Reliability

Job description

Disability Support Worker – Onsite Shared Support Brisbane

Step into a rewarding role as an all-rounder Support Worker at The Mews, Woolloongabba. You'll join a specialised Onsite Shared Support/Concierge team - an innovative 24/7 service that ensures NDIS clients have immediate, reliable assistance whenever their regular supports aren't available. Onsite shared support means you'll be based right where clients live, ready to provide help at a moment's notice. This could range from assisting with meals and daily routines, to delivering personal care or responding to unexpected emergencies such as falls or medical incidents. You'll be one of the friendly faces clients see every day, creating a safe, supportive environment and fostering independence through tailored, person-centred care.

Key responsibilities

• Deliver unplanned and infrequent support for clients with different abilities, meeting a variety of needs as they arise
• Be part of a dedicated team, stepping in when regular supports aren't available and ensuring continuous, high-quality assistance
• Assist with meals and daily routines
• Deliver personal care
• Respond to unexpected emergencies such as falls or medical incidents
• Work onsite shifts Monday to Sunday 8:00am to 4:00pm, Monday to Sunday 4:00pm to 8:00am with a sleepover shift between 10:00pm to 6:00am
• Support when urgent shifts arise

About you

• Experienced Support Workers with a genuine passion for helping others and supporting people with varying disabilities
• Autonomous, proactive and adaptable team players who thrive on problem-solving and multitasking
• Positive, personable, and reliable individuals with an excellent work ethic
• Availability across various days and comfortable to support when urgent shifts arise
• Above Fair Work Award: $37.35 weekday, $40.11 evening, $50.96 Saturday, $65.59 Sunday and $80.01 public holidays
• Consistent and transparent roster - no endless rotations among clients
• Peer support for challenging matters plus ongoing professional development
• Comprehensive training, online resources, and ongoing support
• Free counselling sessions (EAP) and discounted physio with industry partners

About us

QSSS Pty Ltd is a leading provider of disability support services in Queensland. Our mission is to empower individuals living with disabilities to live fulfilling, independent lives. With a strong focus on person-centred care, we strive to deliver high-quality services that exceed the expectations of our clients and their families.