Disability Support Worker – Complex In-Home Support

accordcare; City of Brisbane; On-site; AUD 39,000 - 55,000; Part time

Benefits offered by this job

Competitive casual rates

Supportive coordination team

Opportunity for more shifts

Job summary

ACCORD CARE is seeking experienced Disability Support Workers to provide consistent, person-centred in-home support to a participant living in Petrie, QLD. You will follow established care plans, respond safely to behaviours of concern, and support daily routines with dignity and independence.

Initially, shifts are Wednesdays and Thursdays, 9:00 am–2:00 pm, with potential for additional hours as the participant moves into SIL.

Qualifications

• Clear spoken English and strong communication skills are essential.

Responsibilities

• Provide respectful in-home and community-based support.
• Follow the participant's Behaviour Support Plan and other care plans.
• Recognise known triggers and use proactive de-escalation strategies.
• Support the participant with daily routines and non-preferred activities.
• Administer medication, including psychotropic medication, in accordance with relevant policies.
• Respond safely and appropriately to behaviours of concern.
• Maintain accurate progress notes, medication records, and incident reports.
• Work collaboratively with the participant’s family and broader support team.
• Promote the participant’s safety, choice, dignity, and independence.
• Follow organisational policies, NDIS requirements, and restrictive-practice protocols.

Skills

Clear spoken English

Education

Certificate III in Individual Support / Disability / Mental Health

Job description

Location: Petrie, QLD
Employment type: Casual
Shifts: Wednesdays and Thursdays, 9:00 am–2:00 pm, with the potential for additional hours when the participant transitions into Supported Independent Living (SIL).

About ACCORD CARE

ACCORD CARE is a trusted provider of person-centred disability support services to NDIS participants. We deliver Supported Independent Living (SIL), in-home care, community participation, short-term accommodation, and community nursing.

We are committed to delivering structured and consistent support through clear care planning, evidence-informed clinical guidance, and highly trained teams working in high-responsibility environments. Our focus is on providing safe, person-centred care that promotes dignity, independence, and the highest standard of support for every participant.

About the Role

ACCORD CARE is seeking experienced and confident Disability Support Workers to provide consistent, person-centred in-home support to a participant living in Petrie, QLD.

The participant requires structured support due to autism, intellectual disability, anxiety, and communication difficulties. We are looking for calm, reliable support workers who can build trust, follow established care plans, and respond safely and professionally to behaviours of concern.

Initially, shifts will be available every Wednesday and Thursday from 9:00 am to 2:00 pm. There may be opportunities for additional hours once the participant transitions into Supported Independent Living.

Key Responsibilities

• Provide respectful in-home and community-based support.
• Follow the participant’s Behaviour Support Plan and other care plans.
• Recognise known triggers and use proactive de-escalation strategies.
• Support the participant with daily routines and non-preferred activities.
• Administer medication, including psychotropic medication, in accordance with relevant policies and procedures.
• Respond safely and appropriately to behaviours of concern.
• Maintain accurate progress notes, medication records, and incident reports.
• Work collaboratively with the participant’s family and broader support team.
• Promote the participant’s safety, choice, dignity, and independence.
• Follow organisational policies, NDIS requirements, and restrictive-practice protocols.

About You

You will be calm, patient, physically capable, and confident when supporting someone with high and complex needs. Clear spoken English and strong communication skills are essential due to the participant’s communication challenges.

You will also have:

• A minimum Certificate III in Individual Support, Disability, Mental Health, or another relevant qualification.
• Experience supporting people with autism, intellectual disability, or complex mental health needs.
• Experience responding to behaviours of concern and challenging situations.
• Knowledge of positive behaviour support and restrictive practices.
• Experience following Behaviour Support Plans and other care plans.
• Experience administering medication, including psychotropic medication.
• An unrestricted driver’s licence and reliable access to a suitable vehicle.
• A current NDIS Worker Screening Check.
• A current Working with Children Check, where required.
• Current First Aid and CPR certificates.
• The physical capacity to safely perform the inherent requirements of the role.
• The ability to maintain professional boundaries and provide consistent support.

Due to the participant’s individual support needs and preferences, male support workers are encouraged to apply.

What We Offer

• Competitive rates in accordance with the relevant award.
• Ongoing support from an experienced coordination and clinical team.
• The potential for increased and ongoing shifts.
• Opportunities to develop your experience in complex support and SIL services.
• A supportive workplace committed to safe, high-quality care.