Disability Support Worker - Behaviours of Concern

Sirv; Central Coast Council; On-site; AUD 60,000 - 70,000; Full time

Benefits offered by this job

Competitive pay with penalty rates

Ongoing training and development

Supportive leadership team

Career progression opportunities

Meaningful work every day

Job summary

Sirv is seeking an experienced Disability Support Worker to assist individuals with complex needs in a SIL environment. The role covers 24/7 shifts including sleepovers, with a focus on empowering people to live safe, meaningful, and independent lives.

The successful candidate will have at least 3 years in the field, knowledge of Positive Behaviour Support, and a current NDIS Worker Screening Check or willingness to obtain one.

Qualifications

• Minimum 3 years’ experience as a Disability Support Worker, with at least 12 months in roles involving challenging behaviours.
• Current NDIS Worker Screening Check or willingness to obtain.
• Strong understanding of Positive Behaviour Support (PBS) and trauma‑informed care.
• Ability to remain calm, professional and responsive in high‑pressure situations.
• Excellent communication and interpersonal skills.

Responsibilities

• Provide person‑centred support in line with care and behaviour support plans.
• Safely support clients who display behaviours of concern using PBS strategies.
• Assist with daily living activities (personal care, meals, transport, community access).
• Implement de‑escalation techniques and respond to challenging situations.
• Accurately report incidents and strategies that worked or didn’t.
• Maintain documentation and incident reporting and data tracking as requested.
• Collaborate with families, allied health professionals, and internal teams.
• Promote dignity, choice, independence and emotional wellbeing.
• Demonstrate experience with challenging behaviours and PBS.

Skills

Communication skills

Calm under pressure

Behaviour support strategies

Positive Behaviour Support (PBS)

Trauma-informed care

Interpersonal skills

NDIS Checks (eligible/willing)

Education

Certificate III or IV in Disability / Individual Support

Job description

Disability Support Worker - Behaviours of Concern

Salary: SCHADS award, variable depending on skills and experience.

About the Role

We are seeking an experienced Disability Support Worker to support individuals with complex needs, including behaviours of concern. This role is hands‑on, rewarding, and suited to someone who is calm under pressure, confident in behaviour support strategies, and genuinely passionate about empowering people to live safe, meaningful, and independent lives. Supports are to be provided to an individual living in a SIL environment and therefore the ability to work 24/7 shifts including sleepovers is required.

Key Responsibilities

• Provide person‑centred support in line with individual care and behaviour support plans
• Safely support clients who display behaviours of concern using positive behaviour support strategies
• Assist with daily living activities (personal care, meal preparation, community access, transport)
• Implement de‑escalation techniques and respond appropriately to challenging situations
• Be able to report accurately on incident occurrences and strategies that worked and didn’t.
• Maintain accurate documentation and incident reporting, as well as other data tracking as requested.
• Work collaboratively with families, allied health professionals, and internal teams
• Promote dignity, choice, independence, and emotional wellbeing at all times
• Minimum 3 years’ experience as a Disability Support Worker preferably 12 months of this being with challenging behaviours
• Demonstrated experience supporting people with behaviours of concern
• Strong understanding of Positive Behaviour Support (PBS) and trauma‑informed care
• Ability to remain calm, professional, and responsive in high‑pressure situations
• Excellent communication and interpersonal skills
• Current NDIS Worker Screening Check (or willingness to obtain)

Desirable (but not essential)

• Relevant qualification (Certificate III or IV in Disability, Individual Support, or equivalent)
• Experience with complex disabilities (e.g. autism, intellectual disability, psychosocial disability)

What We Offer

• Competitive pay with penalty rates
• Ongoing training and professional development
• Supportive and experienced leadership team
• Opportunities for career progression
• Meaningful work where you make a real difference every day