Disability Support Worker

Work Initiatives; Orbost; On-site; AUD 52,000 - 70,000; Full time

Job summary

Work Initiatives in Australia is seeking a dedicated support worker to deliver individualized core supports that help participants manage daily activities, build everyday skills and participate in their communities. You will follow participant goals and support plans, maintain accurate records, and collaborate with the coordination team while upholding the NDIS Code of Conduct.

Ideal candidates have a Certificate III in Individual Support or equivalent, current NDIS Worker Screening clearance,

Qualifications

• Certificate III in Individual Support or equivalent.
• Experience delivering disability, community or in-home supports.
• Current NDIS Worker Screening clearance and Orientation Module completion.

Responsibilities

• Assist with daily routines and personal care, while respecting privacy and consent.
• Support household tasks, meal prep, shopping and daily organisation.
• Assist participants to attend appointments and access community activities.
• Encourage independence and skill development.
• Follow individual support plans, risk assessments and procedures.
• Maintain accurate progress notes, shift records and incident reports.

Skills

Person-centered approach

Reliability

Communication

Documentation

Digital literacy

Independence

Education

Certificate III in Individual Support

Certificate IV in Disability Support

Mental Health First Aid training

Tools

Rostering software

Smartphone usage

Job description

You will deliver individualised core supports that help participants manage daily activities, build everyday skills and participate in their communities. Supports will be matched to each participant’s goals, preferences and support plan, and to your training and competency.

Key responsibilities

• Assist with daily routines and personal care, where required, while respecting privacy, dignity and consent.
• Support household tasks, meal preparation, shopping and everyday organisation.
• Assist participants to attend appointments and access social, recreational and community activities.
• Encourage independence by supporting participants to develop skills and make their own choices.
• Follow individual support plans, relevant risk assessments and organisational procedures.
• Provide medication-related assistance only where authorised, trained and assessed as competent.
• Maintain accurate, timely progress notes, shift records and incident reports.
• Communicate professionally with participants, their nominated supports and the coordination team.
• Recognise and promptly report changes in support needs, safety concerns and incidents.
• Uphold confidentiality, professional boundaries and the NDIS Code of Conduct.

What you will bring

• A respectful, person-centred approach and commitment to participant choice and control.
• Reliability, punctuality and the ability to work independently within agreed support plans.
• Clear communication, sound judgement and accurate written documentation.
• Confidence using a smartphone or online system for rostering and progress notes.
• The ability to work collaboratively and respond professionally when circumstances change.
• Availability that matches the advertised roster and willingness to travel within the stated service area.
• Current NDIS Worker Screening clearance, verified before commencing this risk-assessed role.
• Completion of the NDIS Worker Orientation Module, “Quality, safety and you”, before commencing participant-facing work.
• Current First Aid and CPR certificates, or willingness to obtain these before commencement.
• Valid Australian work rights.
• Working with Children Check where required for child-related duties.
• For duties involving driving: a current driver licence and, if using your own vehicle, access to a reliable, registered vehicle with insurance suitable for its work-related use.
• Willingness to complete reference checks, induction and participant-specific training before undertaking relevant duties.

Desirable qualifications and experience

• Certificate III in Individual Support, Certificate IV in Disability Support, or a relevant equivalent qualification.
• Experience delivering disability, community or in-home supports.
• Understanding of NDIS participant goals, safeguarding and professional boundaries.
• Relevant training in safe manual handling, infection prevention or positive behaviour support.
• Current Mental Health First Aid training or certification will be considered an added advantage.