Disability Support Worker

CONNECTABILITY AUSTRALIA LIMITED; Newcastle City Council; Hybrid; AUD 60,000 - 70,000; Part time

Job summary

ConnectAbility Australia is seeking skilled Disability Support Workers to join our Community Living team across the Hunter region. We offer casual and part-time roles in our 24/7 supported living environments, with shifts across day and night and a focus on person-centered care.

You will support customers with daily living, personal care, and local transport, while documenting progress and coordinating with families and health professionals.

Qualifications

• Availability to work a range of shifts including mornings, evenings, weekends
• Certificate III in Individual Support or life experience
• Nationally recognised First Aid certificate or ability to obtain one
• NDIS Worker Screening Check or ability to obtain one
• NDIS Worker Orientation Module or ability to complete the training
• Working with Children Check for paid employee or ability to obtain one
• Excellent written and verbal communication skills
• Inclusive, compassionate attitude with a passion for customer care
• Proficient use of smartphone for work purposes
• New South Wales Driver's License (P2 or full license)
• Experience working with individuals with mental health and complex needs

Responsibilities

• Engage and mentor customers in daily living and person-centered support.
• Assist with daily tasks, meals, personal care and medication administration.
• Provide transportation to activities, appointments and services.
• Develop relationships with customers, families and health professionals.
• Complete progress notes, incident reports, monthly reports and data collection.

Skills

Communication

Driver's license

Computer literacy

Flexibility

Education

Certificate III in Individual Support

Job description

Opportunities are available for skilled and passionate staff to join our Community Living team! Various shifts across 24/7 hours available at multiple locations around the Newcastle /Hunter Valley area in our Supported Independent Living Accommodation Environments.

About Us:

For over 30 years, ConnectAbility Australia has been dedicated to enhancing the lives of people with disabilities by connecting them to meaningful communities, resources, and services. Founded by passionate community members in Newcastle in 1992, we’ve grown into a leading not-for-profit service provider throughout Newcastle, Lake Macquarie, Port Stephens, Maitland, Hunter Region, and the Central Coast.

We support almost 1,800 individuals of all ages, empowering them to achieve their goals and dreams.

The Opportunity

We’re looking for passionate and dedicated Disability Support Workers to join our team. We have casual and part-time positions available across a range of locations in the Hunter region, in our 24 independent living homes. With various shifts available (day and night) to support our customers.

As a Disability Support Worker, you'll play a pivotal role in helping individuals achieve their goals and dreams by:

• Customer Engagement: Working within a team as well as independently, you will support and mentor our customers in daily living and delivery of person-centered support, helping them to live their best lives;
• Domestic Support: Assisting customers with daily tasks, including meal preparation, personal care and medication administration, ensuring comfort, care and independence;
• Transportation: Taking our customers where required to various activities, medical and Allied Health appointments;
• Relationship Development: Establishing strong networking connections with customers, their families, health professionals and all relevant stakeholders
• Customer documentation: Including completing progress notes, incident reports, monthly reports, collecting individualised data and reviewing emails.

Why Choose Us?

• Work with a long-standing, values - based organisation, we are passionate about our customers and our staff. With an average tenure exceeding 6 years, our people stay longer!
• Rotating two week rosters
• Salary Packaging options (available for all permanent employees)
• Training and Development: Access both online and face-to-face training and development programs:
• Equal Employment Opportunity (EEO): We welcome candidates from all backgrounds and abilities and celebrate diversity;
• Discounted corporate gym memberships available;
• Discounted retail and health insurance options;
• Free and confidential Employee Assistance Program (EAP): To support you and your immediate family;
• Free Annual Flu Vaccinations.

Requirements:

• Availability to work a range of shifts including, mornings, evenings, overnights and weekends (depending on customer needs).
• Relevant qualifications (e.g. Certificate III in Individual Support) or life experience.
• Excellent written and verbal communication skills.
• An inclusive, understanding and compassionate attitude, with a passion for excellence in customer care;
• A reliable Smartphone, which you are prepared to use for work purposes.
• Computer proficiency including Outlook, Word, SharePoint.
• New South Wales Driver's License (P2 or full license)
• A Nationally Recognised First Aid Certificate or the ability to obtain one.
• NDIS Worker Screening Check or the ability to obtain one.
• NDIS Worker Orientation Module or the ability to complete the training.
• Working with Children Check (paid Employee) or the ability to obtain one.
• Commitment to learning and implementing work, health and safety requirements.
• Experience working with individuals with mental health and complex needs.