Disability Support Worker

True Connections; Melbourne; On-site; AUD 39,000 - 47,000; Part time

Benefits offered by this job

Casual with path to permanent

Professional development opportunities

Job summary

True Connections is seeking a Disability Support Worker to assist NDIS participants, including those with Autism Spectrum Disorder and complex needs. The role focuses on helping individuals develop independence, build relationships, and participate in their communities.

The successful candidate will work autonomously, follow support plans, and deliver safe, high‑quality support with accountability and a genuine commitment to participants’ wellbeing.

Qualifications

• Experience working with ASD and complex support needs.
• Ability to work autonomously and take ownership of tasks.
• Willingness to learn and grow in disability support.
• Accountability: follow through on commitments.
• Reliable and consistent in delivering safe support.
• Compassionate, respectful engagement with participants.

Responsibilities

• Support NDIS participants in community and home settings.
• Assist participants to develop independence and social participation.
• Follow individual support plans and ensure safe, high‑quality care.
• Collaborate with the team to deliver person‑centred disability support.

Skills

ASD experience

Complex needs

Autonomous work

Accountable

Reliable

Curious learner

Compassionate care

Job description

Disability Support Worker – Complex Needs & Autism

We’re looking for more than a support worker. We’re looking for someone who genuinely cares, takes ownership, and delivers on their word and is willing to learn and grow.

We mainly provide community access successfully and in home supports and are planning towards SIL

Location: North West (Hoppers crossing, Werribee, Altona North, Reservoir)
Employment Type: Casual - with the opportunity to work towards a permanent contract.
Remuneration: Competitive pay in accordance with the applicable SCHADS Award classification and experience

Who We Are

We are True Connections - passionate about matching staff with Participants and creating connections that are safe and meaningful. Our goal is to deliver person-centered disability support that creates meaningful change in people's lives and is outcome focused.

After years of working within the NDIS as a support coordinator and Behaviour support, we understand that great support is about far more than completing tasks or filling shifts. It requires the right attitude, accountability, sound knowledge, practical skills, consistency, and a genuine commitment to the people we support.

We believe every participant deserves a support worker who sees their potential, respects their individuality, follows through on commitments, and continually looks for ways to improve their quality of life. Your initiative matters!

About the Role

We are seeking dedicated Disability Support Workers to support NDIS participants, particularly individuals with Autism Spectrum Disorder (ASD), intellectual disability, and complex support needs.

You will play an important role in supporting participants to develop their independence, build meaningful relationships, participate in their communities, and achieve their individual goals.

This role requires someone who can work autonomously, think critically, follow support plans, communicate effectively, and take responsibility for delivering safe, consistent and high-quality support.

The Person We Are Looking For

1. 1. Driven and motivated
2. 2. Accountable and reliable - Your word means something. If you make a commitment, you follow through.
3. 3. Knowledgeable, trained and qualified
4. 4. Curious and willing to learn
5. 5. Experienced with ASD and complex needs
6. 6. Able to work autonomously
7. 7. Loyal, innovative, committed and passionate

What We Offer

• A values-driven team that prioritizes quality of care and participant outcomes and doesn't eave a stone unturned .

• Opportunities for professional development, training and skill development.

• Support to develop your knowledge and confidence in complex disability support.

• A workplace that values accountability, initiative, honesty and professional integrity.

• The opportunity to contribute ideas, challenge ineffective practices appropriately and help improve the quality of support.

• A team culture where doing the right thing matters.

We are building a team of people who take their responsibilities seriously and who still have the passion to work as a team to build a innovative service creating honest connections with our participants

Ready to Join Our Team?

If you are passionate about disability support, experienced or motivated to develop your skills in ASD and complex needs, and committed to being someone participants and colleagues can rely on, we would love to hear from you.

We are looking for people who want to do meaningful work, take pride in their contribution and help us deliver support that genuinely makes a difference.