Disability Services Operations Lead for Complex Needs

Multicap Limited; City of Brisbane; On-site; AUD 75,000 - 95,000; Full time

Benefits offered by this job

Opportunities for ongoing professional growth

Salary packaging options up to $15,900

17.5% leave loading

Bonuses for referrals

Exclusive discounts at retailers

Job summary

Multicap Limited in Brisbane is seeking a Service Manager to lead their Critical Support Services team in delivering high-quality care to individuals with complex needs. This role will involve overseeing daily operations, supporting teams in implementing Positive Behaviour Support Plans, and building relationships with stakeholders. The position offers professional growth opportunities and a comprehensive benefits package.

The ideal candidate will have experience in managing complex health needs and hold relevant qualifications. Join us to make a meaningful impact in the lives of those we support.

Qualifications

• Current Open Driver's Licence is required.
• Current Blue Card & NDIS Worker Screening Clearance is mandatory.
• Extensive experience in managing Complex Health and Challenging Behaviours.

Responsibilities

• Lead daily operations and team performance across various settings.
• Support complex needs and implement Positive Behaviour Support Plans.
• Build strong stakeholder relationships to drive service improvements.
• Promote growth through customer-focused solutions and effective referrals.

Skills

Experience in Complex Health

Handling Challenging Behaviours

Stakeholder Relationship Building

Education

Qualification in Human Services, Social Sciences or equivalent

Job description

Multicap Limited in Brisbane is seeking a Service Manager to lead their Critical Support Services team in delivering high-quality care to individuals with complex needs. This role will involve overseeing daily operations, supporting teams in implementing Positive Behaviour Support Plans, and building relationships with stakeholders. The position offers professional growth opportunities and a comprehensive benefits package.

The ideal candidate will have experience in managing complex health needs and hold relevant qualifications. Join us to make a meaningful impact in the lives of those we support.