Disability Services Coordinator: Impactful Client Care

Ross Care; Adelaide; On-site; AUD 65,000 - 85,000; Full time

Benefits offered by this job

Competitive salary + super

Motor vehicle allowance

Professional development

Job summary

Ross Care in Prospect SA is seeking a dedicated Service Coordinator to coordinate and deliver high-quality disability support services. You will act as a liaison between clients, staff, families and external providers, ensuring individualised care plans are implemented and clients maintain independence, dignity and quality of life.

The role requires coordinating appointments, assessments, and reporting, while maintaining client records, complying with legislation, and supporting staff with

Qualifications

• Qualifications in aged care, disability support, or related field, or equivalent experience.
• Experience coordinating in aged care or disability services.
• Strong organisational and time management skills.
• Excellent written and verbal communication with diverse stakeholders.
• Understanding of disability support principles and privacy laws.

Responsibilities

• Coordinate client appointments, home visits and support services per care plans.
• Perform initial client assessments and develop tailored support plans.
• Maintain accurate client records in line with policies and legislation.
• Communicate with clients, families, carers and staff to ensure service clarity.
• Monitor progress and adjust service delivery for optimal outcomes.
• Liaise with external providers to coordinate integrated care.
• Handle inquiries with empathy; escalate issues as needed.
• Ensure compliance with disability support regulations and safeguarding.
• Assist in training support workers when required.
• Prepare management reports and QA data.

Skills

Disability support

Care planning

Communication

Organisational skills

NDIS knowledge

Education

Aged care / disability support qualification

Tools

Database systems

MS Office

Job description

Ross Care in Prospect SA is seeking a dedicated Service Coordinator to coordinate and deliver high-quality disability support services. You will act as a liaison between clients, staff, families and external providers, ensuring individualised care plans are implemented and clients maintain independence, dignity and quality of life.

The role requires coordinating appointments, assessments, and reporting, while maintaining client records, complying with legislation, and supporting staff with