Disability Navigator

Western Health; Melbourne; On-site; AUD 52,000 - 65,000; Part time

Benefits offered by this job

Competitive salaries

Flexible work options

Wellbeing programs

Scholarships and grants

Job summary

Western Health in Melbourne seeks a Disability Navigator to support people with disability and their families to access services and overcome barriers. You will advocate for equitable care, coordinate referrals, and work with clinicians and community partners to strengthen care pathways.

This role emphasises lived experience where possible, and requires collaboration across multidisciplinary teams within the Best Experience Division to improve accessibility and inclusion.

Qualifications

• Experience in advocacy and navigating health services.
• Understanding of disability barriers and equitable access.
• Lived experience of disability desirable.

Responsibilities

• Provide practical support and navigation to people with disability and families across Western Health and broader systems.
• Advocate for consumers to ensure accessible, inclusive and safe healthcare access.
• Assist consumers to access health, allied health, disability and community services with complex referrals.
• Build relationships with disability service providers and community partners to strengthen care pathways.
• Undertake outreach to connect with people with disability facing barriers to healthcare.
• Collaborate with clinicians to support referrals and coordinated, person-centred care.
• Share disability knowledge to support inclusive practice and workforce capability.
• Identify systemic barriers and contribute to accessibility improvement initiatives.

Skills

Advocacy

Community engagement

Service navigation

Job description

• Employment Type: Part-Time (40 hours/fortnight), Fixed Term (until October 2027)
• Salary: Community Development Worker Class 2B/Class 3 + Superannuation + Salary Packaging

About the role

The Disability Navigator (DN) is an integral member of the Disability Liaison Service within the Best Experience Division. The DN is the first point of contact for people with disability and their families seeking support to access Western Health services, providing practical navigation, advocacy and empowerment to help people overcome barriers to accessing and engaging with healthcare.

Key responsibilities

Working collaboratively with Best Experience Clinicians, multidisciplinary teams and community organisations, the DN will:

• Provide practical support and navigation to people with disability and their families across Western Health and broader health and community systems.
• Advocate for consumers and support equitable, accessible, inclusive and safe access to healthcare.
• Support consumers to access appropriate health, allied health, disability and community services, including through complex care coordination and referral pathways.
• Build strong relationships with disability service providers, advocacy organisations, peer support groups and community partners to strengthen care pathways and continuity of support.
• Undertake community outreach to connect with people with disability who may experience barriers to accessing healthcare, particularly people experiencing intersectional disadvantage.
• Work closely with Best Experience Clinicians to support clinical referrals and ensure consumers receive coordinated, responsive and person-centred care.
• Contribute to workforce capability by sharing disability knowledge, lived experience insights and advocacy strategies to support more inclusive practice.
• Identify systemic barriers and opportunities for improvement and contribute to initiatives that improve accessibility and inclusion across Western Health.

Aboutyou

This role will suit someone who has a strong understanding of disability and the barriers people with disability can experience when accessing health services, along with demonstrated skills in advocacy, community engagement and service navigation.

Lived experience of disability is highly desirable, as is an understanding of intersectional experiences, including people with disability who identify as Aboriginal and Torres Strait Islander, LGBTIQA+ or culturally and linguistically diverse.

About Western Health

Western Health is the leading healthcare provider in Melbourne’s West - one of Australia’s fastest-growing and most culturally and socioeconomically diverse regions.

More than 13,000 employees help deliver a comprehensive range of services across our hospitals, community, correctional, and home-based settings. These services include acute tertiary care, emergency and intensive care, medical and surgical specialties, mental health and wellbeing, subacute care, ambulatory care, primary care, home-based services, and residential aged care.

We are committed to driving innovation and sustainability that improves health outcomes for our community. With specialties spanning oncology, renal care, mental health, women’s health and maternity, chronic disease management, geriatrics, and cardiology, Western Health is recognised for its expertise in managing complex and chronic conditions through integrated, patient-centred care.

We foster a collaborative and inclusive culture where you can make a meaningful impact. We support our staff to keep learning and growing through a diverse range of education programs, partnerships with universities in medical research and professional development opportunities.

Whyjoinus?

Compensation and Benefits

• Competitive salaries, flexible work options, and wellbeing programs.
• Scholarships and grants to support ongoing learning.

Learning and Development

• Access personalised pathways through the Western Health Learning Academy.
• Opportunities for postgraduate study, clinical education, and mentorship.

Community Impact and Inclusion

• Make a difference through compassionate care in a diverse, inclusive workforce.
• Contribute to community wellbeing initiatives and healthcare research.

Organisational Culture and Environment

• Work in a collaborative, innovative team focused on continuous improvement and excellence.

Closingdate:

11:59pm on25 October 2026.

Enquiries:

Forfurther information about this role, contactRebecca Barbara via ***************@wh.org.au.

Western Health is an equal opportunity employer. We welcome applications from people of all genders, Aboriginal and Torres Strait Islander peoples, people with disability, people from culturally and linguistically diverse backgrounds, and people with lived experience that strengthens their ability to do this work

Western Health is committed to providing a safe environment for the children and young people who are involved in our services,sitesand operations. We follow and abide by all legislative requirements to keep children and young people safe.

All appointments are made subject to a satisfactory Police Record Check, anImmunisationStatus Clearance and a Working with Children Check (if applicable).

Western Health is committed to the psychosocial safety of all applicants and employees.

Western Health does not accept unsolicited resumes/applications from recruitment agencies.