Director, Strategic Insights, EL2, Data and Intelligence (EA2026/209)

ACCC; Townsville City; Remote; AUD 148,000 - 174,000; Full time

Job summary

ACCC is seeking a Director, Strategic Insights to lead a new capability using data, intelligence and emerging technologies to identify risks and opportunities in the economy before they become visible. You will guide a multidisciplinary team, shaping regulatory priorities and enforcement agendas with innovative insight.

The role offers leadership across complex issues, with opportunities to influence decision-makers and partner with internal and external stakeholders to deliver measurable

Qualifications

• Demonstrated experience leading a specialist team in a large, complex organisation.
• Experience establishing capabilities that identify emerging risks and generate strategic insight through data, intelligence, or technology.
• Proven ability to transform incomplete information into clear recommendations that influence decision-makers.
• Proven track record building partnerships across organisational boundaries to achieve shared outcomes.
• Strategic thinking and risk management in evolving environments.

Responsibilities

• Establish and lead a new strategic capability to identify emerging risks and market issues before they become formal complaints or interventions.
• Direct a multidisciplinary team to deliver high-impact insight products informing agency priorities.
• Drive innovation in regulatory intelligence using data, technology, AI and new information sources.
• Influence decision-makers and build partnerships to translate insights into regulatory action.

Skills

Strategic leadership

Data analytics

Data science

Data engineering

Intelligence

Artificial intelligence

Job description

• Do you want to work at an agency where each day reveals new opportunities to work on some of the biggest issues facing consumers and businesses and have opportunities to pursue new and exciting pathways?
• Do you want to work at a place where smart and dedicated people from all walks of life collaborate to work on meaningful matters?
• Do you want to be part of a team that helps shape the future of intelligence-led regulation at one of Australia's most influential regulators

Then this is the place for you! At the ACCC, we’re proud of the impact we can make together. We understand the responsibilities and challenges that come with a fast moving and ever-changing environment. Our high performing culture is built on a foundation of care, support and inclusion. It’s why we’re driven by connection and collaboration, sharing our skills, knowledge and support with each other freely and frequently. It’s why we prioritise the wellbeing of our people and empower them to work autonomously, flexibly and courageously. At the ACCC, we believe the best version of you is the one that’s true to who you are – and that’s the you we want working alongside us.

We value flexibility, and all roles can be performed from any capital city in a state or territory or Townsville and are available on a full-time, part-time or job-share basis.

Applicants from diverse backgrounds including First Nations peoples, people with disability and those from different cultural backgrounds are encouraged to apply.

What You Will Do As The Director Strategic Insights

As Director, Strategic Insights, you will lead the development of a new capability that uses data, intelligence, research and emerging technologies to identify risks and opportunities across the economy before they are widely visible. You will work on some ofthe most complex and consequential issues facing consumers and businesses, leading a multidisciplinary team and influencing agency priorities at the highest levels. This is a rare opportunity to build something new, drive innovation in regulatory practice and deliver insights that help shape the ACCC’s future regulatory, compliance and enforcement agenda.

Four Key Tasks

• Establish and lead a new strategic capability that helps the ACCC identify emerging risks, market issues and potential misconduct before they become formal complaints, investigations or market interventions.
• Lead a multidisciplinary team of intelligence, analytics and other specialists to deliver high-impact insight products that inform agency priorities and decision-making.
• Drive innovation in regulatory intelligence and detection, leveraging data, technology, artificial intelligence and new information sources to strengthen the ACCC's ability to identify issues earlier and respond more effectively.
• Influence decision-makers and build partnerships across the ACCC and with external stakeholders to translate insight into action and improve regulatory outcomes.

About You

In order to succeed in the role, you will have:

Role

All candidates are expected to meet the APS Integrated Leadership Profile (ILS) for the classification advertised. Follow the link for more information on the ILS. This role in particular requires:

• Demonstrated experience leading a specialist team or similar role in a fast-paced and large complex people-centred organisation
• Demonstrated experience establishing or leading capabilities that identify emerging risks, generate strategic insight or support operational decision-making through the effective use of research, data, intelligence, behavioural insights, technology or other evidence sources.
• Proven ability to transform complex and often incomplete information into clear recommendations, priorities and actions that influence decision-makers and deliver organisational impact.
• Demonstrated success leading multidisciplinary teams and building effective partnerships across organisational boundaries to achieve shared outcomes.
• Demonstrated strategic thinking and problem-solving skills, including the ability to anticipate emerging issues, identify new opportunities and manage risk in complex and rapidly evolving environments.

The team have a mix of specialist skills and abilities to complement the broad range of technologies we operate in support of our mission.

Experience and qualifications in any of the disciplines below are highly desired but are not mandatory:

• Data analytics
• Data science
• Data engineering
• Intelligence
• Artificial intelligence

To find out more about us and the role, please read the Candidate Kit.

Salary: Salary: EL2 $148,287 - $173,778 (plus 15.4% superannuation)

Contact Officer: Alex Reuter Town, [phone]

Applications Close: 11:00pm AEDT, Sunday 1st November 2026