Director, Site Operations – High-Performance Campus

Australian Sports Commission; Canberra; On-site; AUD 220,000 - 320,000; Full time

Benefits offered by this job

Flexible working arrangements

Training allowances

L&D calendar access

Superannuation 15.4%

Clearinghouse for Sport

Free onsite parking

Onsite facilities

Childcare priority

Job summary

The Australian Sports Commission in Canberra is seeking a strategic Director Site Operations to lead facilities management, venue operations, site security, maintenance and horticulture across the AIS campus and ASC sites. This ongoing role is critical to delivering safe, reliable and high-performing facilities that support high‑performance sport, events and community use.

You will connect long‑term site priorities with practical operations, manage budgets, contracts and service providers, and

Qualifications

• Senior-level experience in facilities management, operations management, property, security, maintenance or related operational field.
• Strong operational judgement and problem-solving capability, with demonstrated experience assessing complex issues, balancing risk and operational requirements, and developing practical solutions that enable safe and effective delivery.
• Demonstrated ability to lead multidisciplinary operational teams, set direction, direction and performance expectations, building capability and delivering outcomes across complex and competing priorities.
• Extensive experience managing operational services, contractors, budgets, risks and service performance across a large site, campus, venue or comparable environment.
• Strong knowledge of operational governance, work health and safety, risk management, procurement, contract management, financial management and compliance obligations.
• Demonstrated ability to lead complex services or programs with broad organisational impact, work effectively across teams and clarify shared accountabilities within a new operating model.
• Highly developed stakeholder management, communication, influencing and negotiation skills, including the ability to provide clear advice to senior leaders and governance forums.
• Demonstrated experience using service data, risk information, stakeholder feedback and operational judgement to assess options make sound decisions and continually improve service delivery.
• Experience leading change, business improvement and continuous improvement across operational systems, services, teams or work practices.

Responsibilities

• Provide strategic and day-to-day leadership across facilities management, venue operations, security, maintenance and horticulture.
• Lead multidisciplinary operational teams, set priorities, service standards and oversee budgets, contracts, and service providers.
• Ensure sites are safe, functional, reliable and ready to support high-performance sport, commercial activity, events and community use.
• Build relationships with senior leaders and governance forums; provide clear advice and guidance.
• Drive business continuity, risk management and the implementation of the People and Place operating model across sites.
• Collaborate with Directors of Site Experience and Site Strategy to align long-term priorities with practical operations.

Skills

Facilities management

Operations management

Security

Maintenance

Budget management

Contract management

Risk management

Leadership

Stakeholder management

Change management

Job description

The Australian Sports Commission in Canberra is seeking a strategic Director Site Operations to lead facilities management, venue operations, site security, maintenance and horticulture across the AIS campus and ASC sites. This ongoing role is critical to delivering safe, reliable and high-performing facilities that support high‑performance sport, events and community use.

You will connect long‑term site priorities with practical operations, manage budgets, contracts and service providers, and