Director - Service Transformation

Queensland Health; Rockhampton Regional; On-site; AUD 183,000 - 203,000; Full time

Benefits offered by this job

Ongoing Professional Development and E

Flexible Work-Life Balance

Generous Salary Sacrificing Options

Paid Parental Leave

Employee Assistance Program (EAP)

Discounted Private Health Insurance

Fitness Passport

Job summary

CQ Health in Central Queensland is seeking a Director – Service Transformation to lead a high-performing team and drive a multi-year program aligned to Destination 2030. You will partner with executives and multidisciplinary teams to deliver service-wide improvements in efficiency, safety and sustainability.

The role demands strategic vision, expert change management, and the ability to turn data and strategy into measurable outcomes across CQ Health.

Qualifications

• Strategic transformation leadership with expert project, program and change management capability.
• Experience delivering complex, large-scale projects across multidisciplinary teams and stakeholders.
• Strong people leadership and facilitation to engage and influence clinical and professional teams.
• Analytical, innovative and solutions-focused using data, risk insights and evidence to drive service improvement.
• Outcome-driven and highly organised to manage competing priorities and resources.

Responsibilities

• Lead a high-performing team delivering complex, service-wide transformation across CQ Health.
• Drive Destination 2030 by leading a multi-year program of transformational work aligned with CQHHS priorities.
• Embed a consistent CQ Health approach to service improvement using innovation, process improvement and health service science.
• Coordinate and oversee major transformation projects across the health service, ensuring delivery and accountability.
• Influence and enable change across CQ Health partnering with executives, senior leaders and multidisciplinary teams.

Skills

Strategic leadership

Change management

Project management

Data-driven

Stakeholder influence

Job description

Step into a high-impact leadership role shaping how CQ Health delivers care until March 2027. As Director – Service Transformation, you’ll lead a high-performing team and drive complex, service-wide transformation aligned to Destination 2030: Great Care for Central Queenslanders. This is an opportunity to influence change at a health-service level - working with executives, senior leaders and multidisciplinary teams to improve efficiency, safety, sustainability and outcomes. If you’re an experienced transformation leader who thrives on complexity, can influence at every level and knows how to turn data, ideas and strategy into results, this is your opportunity to make a lasting impact.

About us:

The Strategy, Transformation and Allied Health Division (STAH) leads and supports Central Queensland Health (CQ Health) to achieve the priorities set out by the Health Minister, Department of Health and Destination 2030: Great Care for Central Queenslanders.

The three portfolios are Allied Health Professional leadership; Strategy and Planning; and Transformation and Service Improvement. Team members will lead, influence and collaborate across and within CQ Health clinical and corporate teams to support the delivery of outcomes aspired through our strategic intent Destination 2030: Great Care for Central Queenslanders.

About the role:

• Lead a high-performing team delivering complex, service-wide transformation and improvement initiatives across CQ Health.
• Drive Destination 2030 by leading a multi-year program of transformational work aligned with CQHHS strategic priorities.
• Embed a consistent CQ Health approach to service improvement, using innovation, process improvement, business planning and health service science to improve efficiency, effectiveness, safety and sustainability.
• Coordinate and oversee major transformation projects across the health service, ensuring delivery, integration and accountability while reducing duplication and managing risks and issues.
• Influence and enable change across CQ Health, partnering with executives, senior leaders and multidisciplinary teams.

About you:

• Strategic transformation leader with expert project, program and change management capability.
• Experienced in delivering complex, large-scale projects across multidisciplinary teams and stakeholders.
• Strong people leader and facilitator who can engage, mentor and influence clinical and professional teams.
• Analytical, innovative and solutions-focused, using data, risk insights and evidence to drive service improvement.
• Outcome-driven and highly organised, able to manage competing priorities, resources and stakeholders to deliver sustainable organisational change.

What we offer:

Total monthly remuneration value of up to $16,106 p.m. is comprised of:

• An hourly rate between $80.74 - $85.43 p.h.
• 12.75% employer superannuation contribution
• 17.5% leave loading

Additional Benefits:

• Ongoing Professional Development and Education Opportunities
• Flexible Work-Life Balance and Variety
• Generous Salary Sacrificing Options
• Paid Parental Leave
• Employee Assistance Program (EAP)
• Discounted Private Health Insurance
• Fitness Passport

Vaccine Preventable Diseases (VPD) requirements:

It is a condition of employment for this role for the employee to be, and remain, vaccinated against vaccine preventable diseases as listed on the Role Description.

Applications close: Wednesday, 7 October 2026

#Rockhampton