Director, Relationships

Judo Bank Pty; Australia; Hybrid; AUD 120,000 - 160,000; Full time

Benefits offered by this job

Two Weeks of Additional Leave Every Y

Holistic Health & Wellbeing Offerings

Working from Home Setup Allowance

Flare Benefits & Discounts

Hybrid working options

Parental Leave – up to 20 weeks

Education Assistance

Job summary

Judo Bank Pty in Australia is seeking a senior Relationship Manager to drive sustainable SME growth with a deeply relationship-focused approach to business banking. You will own a portfolio end-to-end, balancing growth and retention to support Australian SMEs.

You will grow SME portfolios, originate new business via referrals and a strong market presence, address customer needs with tailored banking solutions, and work with credit and support teams to ensure sound risk management.

Qualifications

• 8+ years’ experience in business or commercial banking, credit or a related field.
• A genuine passion for supporting Australian SME businesses and backing them through all stages of growth.
• Strong credit writing and financial analysis capability.
• A proactive self‑starter mindset, with the ability to build networks, take ownership and back your judgement.
• A collaborative approach and natural curiosity that supports strong team outcomes.

Responsibilities

• Manage and grow SME portfolios while originating new business through referrals and market presence
• Independently understand and address the financial needs of SME customers with pragmatic, tailored banking solutions
• Deliver high‑quality credit submissions and transactions that balance commercial outcomes with sound risk management
• Stay close to economic and market trends, applying insight to customer conversations and portfolio strategy
• Build trusted, long‑term relationships with customers, brokers and partners
• Champion teamwork and collaborative problem‑solving across bankers, credit and support teams
• Design and embed best‑practice relationship models that consistently deliver exceptional SME customer outcomes

Skills

Credit writing

Financial analysis

Relationship management

Networking

Ownership mindset

Job description

At Judo, we’re redefining business banking for the modern era. Built on teamwork, trusted relationships and a challenger spirit, we exist to better serve Australian SMEs. What began in 2016 as a bold idea has grown into one of the fastest‑growing new banks globally, with more than 30 locations nationwide.

We put our people and customers at the heart of everything we do. Our agility means we can say ‘yes’ when others say ‘no’, delivering personalised banking that helps businesses access the funding they need, when they need it. Relationships matter here – with our customers and with each other.

Our culture – a multi‑award‑winning place to work

We firmly believe that culture eats strategy for breakfast, lunch, and dinner and that the most important investment we can make is in our people. Our values of Trust, Teamwork, Accountability and Performance guide how we work every day

Judo was built from the ground up with a clear purpose: to be the most trusted SME business bank in Australia. Our customers and relationships are at the heart of how we work, not bureaucracy. We think differently, invite new ideas, and create an environment where people feel they belong and are empowered.

We’re proud to be externally recognised too – including being named on the AFR BOSS Best Places to Work list for four consecutive years. We are certified as a Great Place To Work® Australia organisation, being recognised as one of Australia’s Best Workplaces™ 2025, celebrating our dedication to fostering an inclusive, empowering environment.

Our vision is to build a world‑class SME business bank and it’s our people that can make it happen.

Job Description

Now, about this opportunity…

In this role, you’ll drive sustainable SME growth through a deeply relationship‑focused approach to business banking. You’ll own a portfolio end‑to‑end, balancing growth and retention and contributing to outcomes that genuinely support Australian SMEs.

If that excites you, this just might be your dream job:

• Manage and grow SME portfolios while originating new business through strong referral networks and market presence
• Independently understand and address the financial needs of SME customers with pragmatic, tailored banking solutions
• Deliver high‑quality credit submissions and transactions that balance commercial outcomes with sound risk management
• Stay close to economic and market trends, applying insight to customer conversations and portfolio strategy
• Build trusted, long‑term relationships with customers, brokers and partners
• Champion teamwork and collaborative problem‑solving across bankers, credit and support teams
• Design and embed best‑practice relationship models that consistently deliver exceptional SME customer outcomes

Qualifications

You’ll likely bring:

• 8+ years’ experience in business or commercial banking, credit or a related field
• A genuine passion for supporting Australian SME businesses and backing them through all stages of growth
• Strong credit writing and financial analysis capability
• A proactive self‑starter mindset, with the ability to build networks, take ownership and back your judgement
• A collaborative approach and natural curiosity that supports strong team outcomes

Additional Information

Why you’ll love working at Judo:

• Two Weeks of Additional Leave Every Year
• Holistic Health & Wellbeing Offerings designed to support your best life, including access to GPs, nutritionists, coaches and psychologists via our partner, CU Health
• Working from Home Setup Allowance
• Flare Benefits & Discounts - access to a wide range of everyday savings and perks
• Freedom to work flexibly with flexible work options including hybrid working
• Equal access to Company Paid Parental Leave – up to 20 weeks
• Education Assistance

Judo is proud to be an inclusive workplace where everyone is valued and can feel that they belong. We welcome applications from people of all backgrounds, experiences and identities.

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