Director Medical Workforce

Mercy Health; Melbourne; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Salary packaging

Flexible working

Professional development

Job summary

Mercy Health in Melbourne is seeking a Director, Medical Workforce Unit to lead and oversee all medical workforce management across junior and senior medical staff at two major acute campuses, with regional NSW support.

You’ll drive workforce planning, credentialing, rostering and budgeting, ensure compliance with industrial instruments, and build trusted relationships with senior clinicians and executives to deliver patient‑centred care.

Qualifications

• Proven leadership of a complex workforce function.
• Strong judgement and communication in clinical settings.
• Experience with medical employment frameworks and industrial instruments.

Responsibilities

• Provide strategic leadership of the Medical Workforce Unit across two campuses.
• Lead end-to-end medical workforce operations for Doctors in Training and Senior Medical Staff.
• Drive workforce planning, modelling, accreditation and training pipelines.
• Ensure compliance with industrial agreements, regulatory requirements and credentialing standards.
• Oversee rostering, leave planning and cost management.

Skills

Leadership

Change management

Stakeholder management

Industrial instruments

Education

Tertiary qualification in health/business/HR

Job description

Employment Type: Full Time

Hours: 38 Hrs per week

Salary: Health and allied services, managers and administrative workers (Victorian public sector) (single interest employers) enterprise agreement 2021-2025 HS9

Location: Hybrid

Upload with Application: Resume and Cover Letter

Contact: Thomas Chan, Email: [e-mail]

Where there’s life, there’s Mercy.

Where there’s care, there’s You.

Through the battles and the breakthroughs, we’re there. Where will you be?

For over a century, our incredible teams have provided care for people when they need it most. Our people feel great pride in this, and they value the security and stability we offer. But it also means so much opportunity - to build on all that’s gone before, to grow your impact and gain experience that’s hard to find elsewhere.

As a for-purpose organisation with over 10,000 dedicated, compassionate people, we continue to offer more services and deeper care than ever before. With Mercy, you’ll have the chance to make an impact and gain experience that’s hard to find elsewhere.

At Mercy Health, it’s all about taking what we have and making it better.

To do that, we need you.

Join us as at Mercy Health, and help our teams deliver even greater outcomes.

About the opportunity

The Medical Workforce Unit (MWU) manages end to end key aspects of medical staff employment and administration of Mercy Health’s Junior and Senior Medical Staff.

The unit consists of dedicated Senior and Junior Medical Workforce teams located across our Werribee and Heidelberg campuses, working in close partnership with Unit Heads, Clinical Services and Program Directors. Mercy Health also supports Mercy Health Albury and Mercy Care Centre Young in regional NSW.

Reporting to the Chief Medical Officer, the Director, Medical Workforce Unit leads and oversees all aspects of medical workforce management across junior and senior medical staff, including:

• workforce planning and governance
• recruitment, contracting and onboarding
• credentialing, scope of practice and compliance
• rostering, leave planning and workforce efficiency
• financial stewardship, payroll accuracy and cost management
• digital optimisation and workforce systems transformation

You will lead a growing, centralised Medical Workforce Unit, providing expert advice to executive leaders and partnering closely with clinical directors, People & Culture, Finance, Medical Education and external bodies including PMCV, AHPRA and the Department of Health.

What you’ll do

• Provide strategic leadership and governance of the Medical Workforce Unit across two major acute campuses

• Lead end‑to‑end medical workforce operations for Doctors in Training and Senior Medical Staff.

• Drive contemporary workforce planning and modelling to support service growth, accreditation and training pipelines.

• Ensure compliance with industrial agreements, regulatory requirements and credentialing standards.

• Strengthen rostering, leave planning and workforce efficiency to support wellbeing and financial sustainability.

• Oversee MWU budgets, establishment, workforce analysis and cost risk management.

• Contribute to continuous improvement, including process reviews and system enhancements during a period of organisational change.

• Build visible, strong, trusted relationships with senior clinicians, executive leaders and external stakeholders.

• Develop capability, culture and succession within the MWU team.

• Assist with workforce reporting and insights, including FTE, vacancies, overtime, leave, roster fill and locum utilisation.

• Have the flexibility to travel as required between the Victorian campuses

About you

• You are a confident, credible leader with significant experience in medical workforce or complex health workforce management. You bring strong judgement, clear communication, and the ability to navigate complexity, competing priorities and clinical stakeholder environments.

What you’ll bring

You’re resilient, compassionate and have a whole lot of heart. Most importantly, you are committed to delivering exceptional patient‑centred care.

To thrive in this role, you will have:

• Excellent clinical, time management, organisational and communication skills, with the ability to adapt and problem solve.
• A relevant tertiary qualification (health, business, HR or similar) or extensive senior experience in medical workforce leadership within an acute health service.
• Demonstrated leadership of a complex workforce function, including team leadership and change management.
• Strong understanding of junior and senior medical employment frameworks and industrial instruments.
• Experience in credentialing, scope of practice, accreditation and regulatory compliance.
• Proven capability in workforce planning, rostering governance and financial stewardship.
• Strong analytical skills and experience with workforce, payroll and rostering systems.
• The ability to build trusted relationships and influence across clinical, corporate and external stakeholders.
• A compassionate, flexible and positive approach to effective patient care and management.
• The ability to nurture friendly, respectful relationships and contribute to a collaborative team environment.
• A values‑aligned leadership style consistent with Mercy’s mission and Catholic healthcare setting.

Why join Mercy Health?

• Make a meaningful impact by shaping medical workforce sustainability across diverse acute services.
• Work in a values‑based organisation grounded in compassion, respect and stewardship.
• Lead a growing unit during a period of transformation and modernisation.
• Access generous salary packaging, flexible working arrangements and professional development.
• Live, work and feel your best with our health and wellbeing programs including an Employee Assistance Program and Fitness Passport for you and your family. If you have an existing Fitness Passport, you can easily transfer it to Mercy Health.
• Be part of a collaborative, purpose‑driven executive leadership community.

You will also be required to provide evidence of, or in the process of obtaining:

• A current Police Record Check and Working with Children Check.
• Proof of current influenza vaccination and other vaccination status consistent with public health orders.

Ready to help us shape the future of healthcare?

Join us and make a meaningful difference in people’s lives - and your career.

Please contact us if you would like to find out more or communicate any requirements to ensure we provide you with a fair and equitable interview and selection process.

We acknowledge the Wurundjeri Woi-wurrung peoples, traditional Custodians of the Land in which our Head Office is based, on traditional lands of the Kulin Nation and recognise their deep connections to the land, sea, and culture.

We extend this acknowledgment to the many Traditional Lands that we operate across Australia and pay our respects to Elders past and present.

The team at Mercy Health is as wonderfully diverse as the patients, residents, clients and communities we support. We’re proud to be recognised as an Employer of Choice for Gender Equality by the Workplace Gender Equality Agency (WGEA). Mercy Health strongly encourages applications from Aboriginal and Torres Strait Islander peoples, and people of all ages, sexualities, genders, abilities and cultural backgrounds.