Director, Global Order Fulfillment & Execution

LAM RESEARCH Corporation; Victoria; Hybrid; AUD 180,000 - 240,000; Full time

Benefits offered by this job

Hybrid work model

Global exposure

Job summary

Lam Research is seeking a Director of Order Fulfillment Management to lead order execution for its Kulim manufacturing site and strengthen execution performance across Asia and the global network.

You will own order execution from customer commitment through shipment and closure, drive OTAC and OTTP metrics, manage escalation, and partner with Manufacturing, Supply Chain, Logistics, Sales Operations, Product Management, and other functions to deliver on commitments and build scalable

Qualifications

• Bachelor's degree in Supply Chain, Operations, Engineering, Business, or related field.
• MBA or advanced degree preferred.
• 10+ years of global operations, manufacturing, or order fulfilment experience.
• 5+ years in senior leadership within a global matrixed environment.
• Strong problem-solving and 8D methodologies experience.
• Fluency in English.

Responsibilities

• Lead Order Fulfillment Management and System Project Management for Kulim site.
• Own delivery performance: OTAC, OTTP, cycle time, and customer delivery experience.
• Escalation leader for customer and operational issues; root-cause analysis.
• Collaborate across Manufacturing, Supply Chain, Logistics, Sales Ops, Product Management, and Global Ops.
• Develop a high-performing organization with accountability and execution discipline.
• Drive continuous improvement and scalable operating models.

Skills

Leadership

Cross-functional leadership

Executive communication

Data-driven decisions

Root-cause analysis

Stakeholder management

Global operations

English fluency

Education

Bachelor's degree in Supply Chain/Engineering/Business

MBA or advanced degree preferred

Tools

8D problem solving

Job description

Lam Research is seeking a Director of Order Fulfillment Management to lead order execution for its Kulim manufacturing site and strengthen execution performance across Asia and the global network.

You will own order execution from customer commitment through shipment and closure, drive OTAC and OTTP metrics, manage escalation, and partner with Manufacturing, Supply Chain, Logistics, Sales Operations, Product Management, and other functions to deliver on commitments and build scalable