Director, Clinical Operations Asset Lead

GSK; Brisbane; On-site; AUD 110,000 - 150,000; Full time

Job summary

GSK is seeking a Specialist Account Manager to manage and grow strategic hospital and specialist accounts across QLD north, including Brisbane or Sunshine Coast bases with regular in-state rotations. You will build trusted relationships with respiratory clinicians, procurement and hospital teams, delivering tailored account plans and scientific engagements.

The role requires extensive biologics/respiratory experience, strong cross-functional collaboration, and a track record in hospital account

Qualifications

• Extensive experience in biologics and/or respiratory.
• Strong stakeholder engagement with respiratory clinicians, procurement and hospital teams.
• Cross-functional experience with medical affairs, access and procurement teams.
• Ability to analyse data and translate insights into practical account actions.
• Clear and confident communication for clinical and commercial audiences.
• Significant experience developing and executing hospital-based account plans.

Responsibilities

• Develop and own key account plans to drive value and growth across your territory.
• Build and maintain relationships with respiratory clinicians, hospital decision makers and procurement teams.
• Deliver tailored scientific and educational engagements to support evidence-based care and patient outcomes.
• Collaborate with commercial, medical and access teams to align local plans with national strategy.
• Collect and share market and clinical insights to inform strategy and local decision making.
• Ensure all activities comply with legal, regulatory and company standards.

Skills

Biologics/Respiratory

Relationship building

Cross-functional collaboration

Data analysis

Clinical and commercial communication

Hospital account planning

CRM systems & digital engagement

In-field presence

Education

Tertiary qualifications in business/marketing/science/pharmacology

Tools

CRM software

Job description

QLD north

GSK remains committed to achieving bold commercial ambitions for the future. By 2031, we aim to deliver £40 billion in annual sales, leveraging our existing strong performance momentum to significantly increase our positive impact on the health of billions of patients globally. Our Ahead Together strategy is centred on early intervention to prevent and alter the course of disease, thereby protecting people and supporting healthcare systems.
Our diverse portfolio consists of vaccines, specialty medicines, and general medicines.
Through continuous innovation and a dedicated focus on scientific and technical excellence, we strive to develop and launch new, groundbreaking treatments that address critical health challenges.

About the Role

As a Specialist Account Manager, you will manage and grow strategic hospital and specialist accounts across your assigned territory, QLD north. You will build trusted relationships with respiratory clinicians, procurement and hospital teams, promoting GSK's key COPD brands. You will work closely with commercial, medical and access colleagues to deliver tailored account plans. We value curiosity, collaboration and a patient-centred mindset. This role can be either Brisbane or Sunshine Coast based, with regular in-state rotations to FNQ.

In this role, you will

• Develop and own key account plans to drive sustainable value and growth across your territory
• Build and maintain strong, professional relationships with Respiratory clinicians, hospital decision makers and procurement teams
• Deliver tailored scientific and educational engagements to support evidence-based care and patient outcomes
• Collaborate with commercial, medical and access teams to align local plans with national strategy
• Collect and share market and clinical insights to inform strategy and local decision making
• Ensure all activities comply with legal, regulatory and company standards

To be successful in this role, you will have

• Extensive experience and knowledge of biologics and/or respiratory
• Strong relationship-building and stakeholder engagement skills
• Experience working cross-functionally with medical affairs, access and procurement teams
• Ability to analyse data and translate insights into practical account actions
• Clear and confident communication skills for clinical and commercial audiences
• Significant experience developing and executing account plans in a hospital setting
• Strong experience using CRM systems and digital engagement tools
• Ability and willingness to be in-field five days per week, with regular regional rotations
• Tertiary qualifications in business, marketing, science, pharmacology or a related field

By joining GSK, you will enjoy

• A Great Salary + Car Allowance + Sales Bonus
• Being part of a supportive culture, that allows you to do your best work every day
• Career development and progression on a global scale, with both national and international opportunities

Skills

• Customer Centric Selling
• Data to Insights
• Digital Fluency
• Omnichannel
• Sales Territory Management
• Scientific Literacy

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a purpose to unite science, technology and talent to get ahead of disease together. We aim to positively impact the health of 2.5 billion people by the end of the decade, as a successful, growing company where people can thrive. We get ahead of disease by preventing and treating it with innovation in specialty medicines and vaccines. We focus on four therapeutic areas: respiratory, immunology and inflammation; oncology; HIV; and infectious diseases – to impact health at scale.

People and patients around the world count on the medicines and vaccines we make, so we’re committed to creating an environment where our people can thrive and focus on what matters most. Our culture of being ambitious for patients, accountable for impact and doing the right thing is the foundation for how, together, we deliver for patients, shareholders and our people.

We are committed to creating an inclusive workplace and providing equal opportunities for all applicants.

We embrace an agile working culture across our roles, so if flexibility is important to you please discuss opportunities with our hiring team. If you need any adjustments to the recruitment process to help you demonstrate your strengths and capabilities, contact ***************@gsk.com. Please note this email is for adjustment requests only; for other enquiries please use our standard contact channels.

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