Director, AI-First Digital Operations

Ashurst; Brisbane; Hybrid; AUD 180,000 - 280,000; Full time

Job summary

Ashurst seeks a Director, Digital Operations to lead the Digital Operations function within Advance Digital and Data, shaping how AI and automation are intake, prioritized, delivered, and measured. You will drive an AI-first, agile operating model and ensure value delivery to firm leadership.

You will manage a diverse, cross-regional team and partner with senior stakeholders to align portfolio strategy with business goals, ensuring speed, scale and measurable outcomes.

Qualifications

• 10+ years in technology portfolio management, delivery, or digital operations across regions.
• 5+ years in a senior leadership role over multi-disciplinary teams.
• Bachelor's degree in business, information systems, engineering or related field; equivalent experience.
• Experience with AI-native operations and generative AI tools.
• Strong executive presence and communication with senior stakeholders.
• Advanced degree or agile certification is a plus.

Responsibilities

• Lead the Digital Operations function within the Advance Digital and Data practice.
• Own the operating model for intake, prioritization, delivery, and measurement.
• Ensure AI-first, agile delivery with regular visibility of progress.
• Manage a portfolio of AI and agentic solutions aligned to firm strategy and outcomes.
• Collaborate with the Chief Digital and Data Officer and Advance leadership to align demand with strategy.

Skills

Portfolio management

Delivery management

Digital operations

Agile delivery

AI fluency

Executive communication

Budget ownership

Vendor negotiation

Cross-cultural leadership

Education

Bachelor's degree

Advanced degree

Job description

Ashurst seeks a Director, Digital Operations to lead the Digital Operations function within Advance Digital and Data, shaping how AI and automation are intake, prioritized, delivered, and measured. You will drive an AI-first, agile operating model and ensure value delivery to firm leadership.

You will manage a diverse, cross-regional team and partner with senior stakeholders to align portfolio strategy with business goals, ensuring speed, scale and measurable outcomes.