Director

Department of Families, Seniors, Disability Services and Child Safety QLD; Townsville City; On-site; AUD 180,000 - 210,000; Full time

Job summary

Department of Families, Seniors, Disability Services and Child Safety QLD in Townsville seeks an experienced Director, Child and Family (Placement Services) to provide strategic leadership and stewardship of placement services, delivering client-centered outcomes for children, families and communities.

You will drive reform, oversee investment strategies, partnerships and performance management, and ensure culturally safe, inclusive workplaces while guiding a regional leadership team through

Responsibilities

• Provide strategic leadership and stewardship ensuring the effective delivery of services in the service system to meet the diverse needs of children, young people, men, women and families.
• Drive reform activities and strengthen partnerships with key internal and external stakeholders, including working across government, to deliver high quality, cost-effective and integrated services that achieve the best outcomes for children and young people, men, women and families.
• Provide advice to the Regional Leadership Team and senior management on the quality, range and effectiveness of investment strategies, contract management and partnership opportunities.
• Shape and implement innovative strategies and programs that align with departmental priorities, delivering a sustainable, client-focused, and culturally strong service system.
• Manage human, financial, and physical resources to ensure culturally safe, inclusive workplaces, enhanced staff capability, accountability, and optimised regional service delivery, including direct supervision of staff, subject to operational needs.
• Where necessary, exercise delegations under the Child Protection Act 1999 (Qld) and provide advice to the regional team in relation to complex child protection matters.
• Champion culturally informed practices by engaging with Aboriginal and Torres Strait Islander Community Controlled Organisations, children, and families, stakeholders and communities, embedding cultural integrity in all aspects of service delivery.
• Promote excellence in client service delivery, contract management, and performance management while fostering a culture of professionalism, ethics, business acumen and teamwork.
• Actively contribute as a member of the Regional Leadership Team by ensuring sound governance, robust systems, clear roles and responsibilities, accountability, and a culture of continuous improvement.

Job description

Department of Families, Seniors, Disability Services and Child Safety QLD – Townsville QLD

As Director, Child and Family (Placement Services) you will:

• Provide strategic leadership and stewardship ensuring the effective delivery of services in the service system to meet the diverse needs of children, young people, men, women and families.
• Drive reform activities and strengthen partnerships with key internal and external stakeholders, including working across government, to deliver high quality, cost-effective and integrated services that achieve the best outcomes for children and young people, men, women and families.
• Provide advice to the Regional Leadership Team and senior management on the quality, range and effectiveness of investment strategies, contract management and partnership opportunities.
• Shape and implement innovative strategies and programs that align with departmental priorities, delivering a sustainable, client-focused, and culturally strong service system.
• Manage human, financial, and physical resources to ensure culturally safe, inclusive workplaces, enhanced staff capability, accountability, and optimised regional service delivery, including direct supervision of staff, subject to operational needs.
• Where necessary, exercise delegations under the Child Protection Act 1999 (Qld) and provide advice to the regional team in relation to complex child protection matters.
• Champion culturally informed practices by engaging with Aboriginal and Torres Strait Islander Community Controlled Organisations, children, and families, stakeholders and communities, embedding cultural integrity in all aspects of service delivery.
• Promote excellence in client service delivery, contract management, and performance management while fostering a culture of professionalism, ethics, business acumen and teamwork.
• Actively contribute as a member of the Regional Leadership Team by ensuring sound governance, robust systems, clear roles and responsibilities, accountability, and a culture of continuous improvement.

Applications to remain current for 12 months.

Job Ad Reference: QLD/701978/26

Closing Date: Thursday, 8th October 2026